Question about JVC Cybercam GR-D93 Mini DV Digital Camcorder

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Camcorder says lens cap is on when its not

I have a jvc camcorder model gr-d32u and it is always saying the lens cap is on when it isnt. it plays back the tapes fine, it just wont show anything to record

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  • Anonymous Nov 07, 2007

    i have a jvc minidv camcorder gr-d33u which just recently says the lens cap is on, i can see what i recorded before, but now it will not record anything new.

  • Anonymous Jan 03, 2008

    i turn on the camera its says lens cpa is on and it isnt then when i remove the cap the screen is black with white spikes going sideways i dont know what to do and i am very frustrated so i am following the advice of others on this forum hopfully i can find a solution. also i lost the device driver for my pc anyone have a clue where to get it would be very helpful tvm

  • basrah Jul 29, 2008

    I haven't used my JVC GR-D90U very much,all the sudden I get lens cap on when camera is turned on and lens cap is removed, also screen stays dark and it records sound only . I tried to fix it ,nothing worked.It still play back recorded cassetts.


  • cybersena4u Oct 30, 2008

    I have th jvc camcorder GR-D72U and as everyone else

    have not used in quite some time= now it says the lens cap is on but is not - all you see is a black screen -- on snap shots or videos -- will play back prior cassettes movies but will not let me record --- or take snap shots - you hear the snap shot take bit no picture -

    please help soon --

    thanks

  • linda silko Mar 09, 2010

    metal trailer roof is rusted under rubber roofing how can it be fixed the trailer is a 1970

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The possible problem is the ccd image sensor....log on to the jvc costumer service may be the model of your camera is one of the recall product...due to the production error of the imager...

Posted on Aug 26, 2007

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No Prob...I had the same problem with my GR-D72U. There is a defect in the CCD image sensor. JVC will fix it for FREE! All it will cost you is shipping it to them. Go to http://www.jvcservice.com/service/CustNoticeCamcorder.asp?PgReq=DspDtaDtl&MdlNbr=GR-D72US&Pgm=CCD , download the rapair request... Send it off to your nearest service center and they ship it back all fixed up in less than a week. I must tell you though, you ONLY have until Dec. 31 2008 to do this. Not only did they fix mine, they cleaned the heads but also buffed out a scratch. After you get yours fixed, post as many helps as you can to others.

Posted on Sep 06, 2008

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I had the same problem on my GR-D750U and JVC will fix it.  See
http://www.jvcservice.com/service/CustNoticeCamcorder.asp?PgReq=DspDtaDtl&MdlNbr=GR-D750US&Pgm=CCD

If you have a different product, try replacing the GR-D750 in the URL above with your product and see if a valid warrantee page is returned.

Posted on Jul 13, 2008

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Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Posted on Dec 28, 2007

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1 Answer

I have a JVC Digital Video Camera Model GR-D32U. I can not see anything on the LCD monitor or through the eye lens just darkness. A message keep popping up on the LCD monitor saying to remove the lens cap.


This is usually caused by a defective CCD image sensor and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .


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1 Answer

Camcorder says lens cap on when not on


This is a known fault, JVC recalled a lot of these camcorders in 2007. They were manufactured with defective components. Contact JVC customer Services and demand a replacement.

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Contact JVC, they fix this error FREE. They fixed my GRD-50. It's a common fault with lots of them. Give it a go. Good luck.

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Camcorder says lens cap is on when its not


This is problem of bad CCD Imager in your JVC GR-D32U model. This part need to be replaced.
JVC offers Free of Cost repair for such problem in same model cameras.
Click JVC CCD Program for details.

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There may be a microswitch that detects the cap that's stuck. Take it to your dealer first, then try calling JVC for support.

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JVC camcorder GR-D328EF english operational manual.The manual I got is in French


JVC does not show this model to be a valid model number in the database. The model series begins with the GR-D32U which I have a manual for. If you would like, I can convert it to a PDF for you and email it to you. Joe Weibel Custom Electronics (customelectronics.org)

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JVC has issued a notice on many models that bring up a "lens cap" error. However, the GR-DX25EK is not included. The model you have posted on its page(GR-DX95) is though. This problem is still very common with models that aren't on the said list, given that and the fact that your model is from the same series, you might get some consideration from JVC. No harm in trying. The listed models get a free repair. Heres a link to the notice from JVC: http://www.jvc.com/support/notification/index.jsp?pageID=2 Good luck

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