Question about HP PSC 2410 All-In-One InkJet Printer

2 Answers

Scanner doesn't work

The printer will print and copy just fine but when I choose scan it just says "Starting Scan" on the display, the Scan button flashes green but nothig happens after an initial sort of cough as if the scanner is getting ready to move across the document. I'm using the scanner with a Mac running OS X. I've tried to use it on my iMac and my MacBook.

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  • Anonymous Mar 24, 2008

    will not scan

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You could also try uninstalling the printer and reinstalling it. Sometimes the printer and other options work but not one area like the scanner, due to it not installing properly the fisrt time.

Posted on Aug 30, 2007

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If you've tried the printer on different PCs and still didn't work looks like there is something wrong with the scanner internally. When you start the scanner fresh, the scanning light has to move up and down the glass if it doesn't may be something is stuck on the mechanism open it and check for lose cables or dirt. Other option will be that If you bought it on the last 11 months try send it for "Manufacturer's Warranty Repair" you can call HP costumer service and ask them where you can send your unit for service, make sure you use a traceable method and keep records. Or take it to the nearest dealer and have them look at it.

Posted on Aug 29, 2007

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1 Answer

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This works!:
Best Solution posted on Sep 05, 2009 4%20ratings_thumbs.gif
noavatar_s.gif the_sunman
Rank: Apprentice
Rating: 94%, 4 votes
I finally got a solution to my problem, which is the same as this one. When trying to scan via USB, you have to make sure the unit is set to USB. On the top panel just above the LCD display, is 3 buttons, Copy, Fax, Scan. Hit the SCAN button, till the display says USB SCANNING. Then try to scan again. Good luck!

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I finally got a solution to my problem, which is the same as this one. When trying to scan via USB, you have to make sure the unit is set to USB. On the top panel just above the LCD display, is 3 buttons, Copy, Fax, Scan. Hit the SCAN button, till the display says USB SCANNING. Then try to scan again. Good luck!!

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