Sub-Zero 695s - plastic/rubber fridge door edge is warm

Posted by sbringardner on Oct 09, 2009

I had the same problem with the inside lining getting hot (over 100 F) and the service light came on. The heat cracked parts of the inside lining which can not be replaced. Was under warranty and the condensor fan was replaced which was cause for over heating. The only solution for the cracked inside lining was to fill with silicone or a new unit. Since the 695 is discontinued, sub zero offered a new unit at a prorated price. That will cost me about $2700 for a new unit, install and overlay doors. I told Subzero that still sucks because I paid $8000 4 years ago and now I must pay another $2700. Not a very good value considering it's a top of the line unit. I think subzero should have replaced for free considering the problem was under warranty. I may contact lawyer to press the issue.