Question about Microsoft Xbox 360 Console

6 Answers

Xbox 360 disk tray wont stay shut

Hi when i try to load a disk into my 360 dashboard says closing but after about 2 seconds dashboard reads opening and disk tray reopens. can u help please. regards oscarbinlid

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  • Chell Bells Nov 28, 2007

    first my xbox made wierd noises and stated scratching my games in circles. Then the tray kept ejecting itself.

  • Anonymous Feb 21, 2008

    My disc tray will not stay close. I called microsoft and they said that since my game is not under warranty and I don't have the 3 red lights, I would have to pay 100.00 dollars. I don't have a 100 dollars to give them for something that's there fault. If you know what I can do to fix this problem, please help.

  • maniaadam Jun 19, 2008

    I had the same problemwhile the playing a game all of a sudden the x -box sounded like the disc came undone i got ejected the game and there was not a scratch on it since then i have not been able to load a disc because every time i put one in or don't it closes then immediately opens. Heeelllppp i need a fix man. Going through withdraw

  • skinnyman98 Oct 05, 2008

    When I turn my console on the tray opens up and when I close it it reopens on its own.

  • gandydancer1 Oct 21, 2008

    xbox 360 tray will not stay closed

  • depimpdaddy Oct 26, 2008

    hi i'm having the same problem my xbox 360 disc tray will keep opening it will not stay close everytime i close it 2 seconds later it will open and it wont stay shut and i need help fixing this prolem can anybody tell me what i can do to fix this if you know how to fix it will you email and tell me how to fix this my email address is

  • sportskid129 Nov 26, 2008

    I have the same problem. I turn on my xbox and the tray opens. I close and it reopens. When i turn it off the tray opens.

  • Anonymous Dec 16, 2008

    Exactly as above.
    I was happily playing need for speed, when it made and noise then crashed.
    so i turned it off. only to discover upon changing games immediately after that it wouldnt stay shut, even when off. and as soon as you turn it on it opens!

  • democracizer Jan 05, 2009

    my xbox 360 disc tray wont stay shut, if i press the disc tray button to close it, it closes, but only to reopen about a second later. the only way i can keep it shut is if i turn the 360 off, and then manually shut it, is there anyone that knows how to fix this?

  • Anonymous Feb 06, 2009

    my xbox 360 wont stay closed it just opens and closes as soon as i close it

  • Stickof92 Feb 10, 2009

    It all started this afternoon, I tried opening my disk tray to play some COD5, but the tray refused to open. I had this problem before, so I pulled the old screwdriver out and opened her up with alot more force needed than the last few times (it's happened 2 or 3 times(but they opened and I placed a disk in and it was fine so long as it had a disk in it when it's turned off)).

    So I managed to half open it and put and old DVD in it, then I closed it and tried opening it... no result >=(. I then did the same thing but I pulled it fully open and then turned it off. It stayed open up to the point where I turned it back on and hit the open tray button, it closed for about a second then opened again. This happens everytime I close it, be it with force, with the button on the console, or the icon on screen (if its there). I even tried closing it and powering it down, it just opened up a split second before turning fully off!

    Someone save me

  • jam012 Feb 24, 2009

    on my xbox 360 the disk tray wont stay shut

  • Anonymous Feb 28, 2009

    my disc tray just likes to open and closes by itself how would i be able to fix that problem

  • Anonymous May 17, 2009

    MY xbox disc drive won't stay closed. It just continues to pop open.Is this something I can fix on my own?

  • ryanbebo May 25, 2009

    every time i close my disc tray 2 seconds later it opens back up again. it was fine until i heard a crunching then scratching noise and now it will not stay shut.

  • daderj May 11, 2010

    Solution Link . . .`



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Do Not Call The Hot Line, 100.00 Dollars to just look at the problem thats not even fixing it. Waste of my time and money for there f--- up man.

Posted on Jun 19, 2008

  • maniaadam Jun 20, 2008

    It was the magnet in the disc trayIt helps to hold the disc in place, the adhesive wore off and the magnet came out just add a little glue all is good then.

  • maniaadam Sep 16, 2008

    hello after hours of looking i came across something on youtube they helped allot, showing how to take your x-box apart and so forth my problem turned out to be a magnet that help hold the disc in place came loose and all i had to do was glue the darn thing back on and presto it worked, if this doesnt help you search youtube they might be able to help ya out or not. Any more questions email and Good Luck


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Just call 1800-4my-xbox

Posted on Oct 27, 2007

My xbox does this, and there is a way to sort it temporarily if you're really desperate to start playing... All you need to do is insert the disk and as soon as the tray is closed tap (hit) the top of the xbox, this releases the spindle and it starts reading. I will be sending it back to MS before I cause too much more damage though.

Posted on Oct 28, 2008

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Dead on. thanks for saving me alot of time and headaches over a non-sticking magnet

Posted on Apr 23, 2009

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watch that it will solve the probelm i had it and it works fine now
hope it works for you to

Posted on Jul 24, 2008

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Posted on Jan 02, 2017

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SOURCE: Xbox 360 disk tray wont stay shut

My 360 is/was having a similar 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.

Posted on May 28, 2009

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The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

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Disc Tray wont stay shut

A lot of people have this problem. Before you post, look around.

Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.

Xbox Support: 1-800-4MY-XBOX

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either you will need it repaired or u can do it the cheap way and after the disc tray is shut put some tape over it and see if it will read it still. If not it will need to be repaired. It will only cost about $35 or free if you are still under warranty.

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push it in until it closes .i know it sounds crazy but it worked for my ps2. i dont know about xbox though.

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Listen to it when you put a disk in, does it sound like it is still trying to load?

More than likely it is not loading completely. The loading mechanism is out of time. Jumped a tooth on the loading gear.

Need to be re timed.

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Oct 28, 2007 | Microsoft Xbox 360 Console

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