Question about Lexmark Z31 InkJet Printer
When I try to print, the paper advances about an inch and the printer starts to print. But the paper doesn't move forward. After stopping, the printer indicates a paper jam which is easily resolved by picking up the loose piece of paper from the back of the machine.
Hi, Sounds very much like the feed rollers are worn out. If you can get to them without too much trouble you can clean them up with regular rubbing alcohol and a rag which will help the paper feed. You might also want to try unpluging the printer and trying to roll the paper feed buttons by hand and seeing if a piece of paper will feed through without catching anywhere. If it does catch somewhere, then you may very well have a small piece of paper jammed in the paper path causing the jam. Good luck.
Posted on Aug 27, 2007
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