Question about Compaq A3000 All-In-One InkJet Printer

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Problems with scanning and printing

Ok well first when i try to scan in to the computer ti says that there is a system error so i installed the drivers again and it still wont work. i unplugged it from the computer and put it in again and still did not work. next the first time i tried to print, a piece of paper got stuck in side so i pulled it out. even tho i polled it out it still gives me clear paper jam. thank you for your time.

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Re: Problems with scanning and printing

You have a very tiny paper jam that you have missed. You need to use a torch and tweezers and get right inside and look thoroughly and down behind in paper feed area. You will find a very small piece of paper somewhere broken off and jammed or a foreign object. Your scanning problem could be corrupted driver. Go to manufacturers site and download updated driver for your model. Uninstall printer completely before reinstalling new driver. Good luck

Posted on Aug 30, 2007

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My Brother DCP-145C has been causing problems since I installed Windows 7

My suggestion is to UNINSTALL the entire Brothers software and go to their web site and download if from there. DO NOT USE THE DISC that came with the printer. Just be sure to select your operating system from their drop down menu.

Nov 02, 2014 | Printers & Copiers

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I installed a new printer: Epson Stylus SX445W. When installing, the program announced an error and closed down. Scanning and printing photos from the SD card work well, but I cannot print from my...

Any number of possible reasons why the drivers didn't install properly but that's basically what seems to have happened.
Try uninstalling the driver, downloading the latest version (for your operating system) from the Epson Support section of their website and then reinstalling.
Remember to have the printer turned off and the usb cable disconnected until prompted to do so.
Might also be worth disconnecting from the internet (for safety) and disabling any of your anti-virus or other software while you install the drivers as they can sometimes cause problems.
Obviously once you're done, re-enable anything you disabled and reconnect to the internet as normal.
With a little luck that should cure the problem.

Aug 06, 2013 | Epson Stylus Sx445w Inkjet Print Scan 5760...

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Installed my Hp Photosmart printer c309a to a Toshiba (Windows 7) I am able to print wirelessly. But when i try to scan -"to computer" the screen on the printer reads !! Scan Problem-try...

Please install and run the below mentioned software to automatically diagnose and fix scanning issue:
HP Scan Diagnostic Utility
After installing this utility,
  1. Press the Power button to turn on the product, if it is not already on.
  2. From the Scanner column in the Scan Diagnostic Utility, select your HP product.
  3. Click Diagnose . The Scan Diagnostic Utility diagnoses various scanning problems, and then displays a list of results. The results display either when the tool detects an error, or when the tool completes the diagnosis and there are no errors.
    If this utility doesn't solve your issue, please revert back.

Sep 02, 2011 | HP Photosmart Premium C309A All-In-One...

1 Answer

Hp 4580 won't scan. prints & copies ok

1. did you install the software to the computer?
2. what is the OS of the computer?
3. how is the printer connected to the computer?
4. are you trying to scan from the printer or from the computer?
5. are you getting an error messages when you tried to scan?

Aug 22, 2010 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

How to scan soemthing onto a computer

Do you have the full-featured software driver installed? (Installed before connecting the printer to the computer.) Then you have the option of initiating the scan from the computer or the buttons on the unit. (The HP Digital Imaging Monitor Windows System icon should be in your system tray. If the program has been closed, restart the HP Image Zone software or reboot the computer.) There is a Start Scan button on the printer which should launch the HP software. Alternatively, start the Image Zone software and there should an option to start the scan.

These directions will only work if the computer and printer are both on and communicating with each other. If you get an error, try a new USB cable and try using a different USB port. If using a USB hub, try connecting to the computer directly. (If using a print server, try a direct connection. Check if the print server supports bi-directional communication; many only support the print functions not the scan options.)

I hope this helps.

Cindy Wells

Mar 22, 2010 | HP PSC 1510v All-In-One InkJet Printer

1 Answer

I/O error when trying to scan. Used to work OK

Good day Sir,
These are my suggested solutions.
  • There ma be a copying or printing job in progress. When the job is complete, try your job again.
  • The selected port is currently being used. Restart your computer and try again.
  • The scanner driver is not installed or the operating environment is not setup properly.
  • Ensure that the machine is properly connected and the power is on, then restart your computer.
  • The USB cable may be improperly connected or the power may be off.
Thank you and God bless.

Nov 19, 2009 | Samsung SCX 4200 All-In-One Laser Printer

1 Answer

My printer is evidently installed correctly, since I am able to print OK, but I cannot scan, I get an error message when I press start scan and OK - "no scan option", and refer to "device documentation"

on your computer go to hp solution center..
under that go to settings..
then scan button settings..
over there add all options to the right side..
then try..

Oct 22, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Everytime i try to gives me the message "windows host process (Rundell32) has stopped working." What should I do?

Sounds like you have a virus that has eaten into your system.Try going back to a restore point before it was giving you that message.Another thing you can try is download spybot search and destroy and run a scan to see if there is any bots on your computer messing with your system.After you scan select fix problems then see if ti gives you the same message.Other than that not to sure except for a complete wipe and re-install of your system.Could be a partition messed up.

Sep 06, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Won't scan or copy

These errors are usually caused by a failed scan, a bad installation, communication problems or software conflicts. Follow the steps below until the problem is corrected.
Step one: Restart the computer
Close all programs and restart the computer. A required task might have stopped running or the system resources might have decreased due to tasks left running. Restarting the computer will refresh all Windows tasks as well as increase the available system resources.
Step two: Check for the correct entries in the Device Manager
Verify that the unit was installed on a DOT4 virtual port in the Device Manager.
  1. Right-click My Computer , and then click Properties .
  2. Click the Device Manager tab. (In Windows 2000 and XP, click the Hardware tab , and then click Device Manager .)
Check the list of installed devices for references to DOT4. If there are no DOT4 references, the software has not installed correctly.
If any of these entries are missing, the software did not install properly. Review the information in the HP document Troubleshooting Installation Issues for USB-Connected HP All-in-One Products in Microsoft(R) Windows (bpu01858) for installation assistance.
Step three: Check for communication problems between the all-in-one and the computer
Communication might have failed between the all-in-one and the computer. Review the information in the HP document USB Connected HP All-in-One's Software Reports a Disconnected or an Error Status (bpu01859) to check for communications problems between the HP all-in-one and the computer.
Step four: Check the computer to see if it is infected with a computer virus
If the all-in-one prints but will not scan correctly and does not show any symptoms of communications problems, the computer might be infected with a virus. Some viruses try to disable virus scanning software and in doing so disable scanning from the all-in-one. The following are symptoms a virus problem:
  • The scanning software works after installing the all-in-one software until the first time the computer is restarted.
  • In the Device Manager, opening the Properties of the Imaging Device entry will reveal a status of "code 19" or "code 28".
  • A Scanner Cannot be initialized error occurs. While this error may other reasons, a virus will cause this error.
When the all-in-one is turned on and connected, follow the steps below to see if this is the problem:
  1. Right-click My Computer (click Start first in Windows XP) and then click Properties .
  2. Open the Device Manager:
    • Windows 98 and Me: Select the Device Manager tab.
    • Windows 2000 and XP: Select the Hardware tab, and then click Device Manager .
  3. Locate the Imaging Device entry and click the plus (+) beside it. It may have an exclamation mark beside it.
  4. Right-click the all-in-one entry under Imaging Devices, and then click Properties .
  5. A Properties screen will open. Look at the Device status section.
Hope it may helps;.
Regards, VOTIT

Sep 20, 2008 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

I can't scan anything from my MP 460

had probs with scanning at first
1.put doc in scanner
2.push scan
3.choose color or black scan again
thats what i did works ok

Nov 15, 2007 | Canon PIXMA MP460 All-In-One InkJet...

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