Question about Lexmark JetPrinter X1185 All-In-One InkJet

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Lexmark 1185 - paper feed problem

Hi - our all in one will not feed the paper o\properly - seems to be grabbing the right edge more and pulling it in squew (which obviously causes a jam). My husband has had a look at it and we both can't figure it out - any suggestions

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You may be missing a very small jam. Use a torch and tweezers, check down the back, also open cover, check even where you think paper wouldn't jam. Especially in teeth, rollers. Look for foreign debris as well as paper. Also, turn off, unlplug all cables/usb etc and replug, turn on. Finally, never load more than about 20 fine sheets at a time, reset printer settings to default. As a last resort, try uninstalling and reinstalling the printer.

Posted on Aug 25, 2007


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Posted on Jan 02, 2017


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Check for tiny pieces of at the edges of the rollers, and remove these piecesof paper. The rollers may be dirty or sticky and causes the paper tonot feed straight.
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Try to remove the sheets of paper from the feeder. Grab a flashlight and take a look into the feeder for any foreign objects that might have accidentally fallen into it. If none, unplug and replug your printer into your power source to reset it. If problem continues, please contact Lexmark technical support for additional assistance. Thanks.

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Hi, i have a lexmark x4550. The pick up roller (the roller that grabs the paper and feeds it into the printer to get printed on), is not working, at least one of them isnt (there are two i think,,, but on...

Try the following: take an A4 sheet of paper and glue a 2 - inch strip of sanding paper onto the top of the sheet (full width of the page). sanding paper should be about 120 grain.
Now feed the page with the sand paper first (rough surface on top) into the paper inlet. grab and hold the paper, then press paper feed or send a print job. The printer tries to feed you special sheet, but you won't let go. This will sand off the gunk from you feed rollers and give a bit of rough surface to the rubber. Repeat if needed, it should cure the problem.
This works if the problem is the roller surface, it will not fix a problem with misalignment or a missing/broken spring in the feed roller mechanism.
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what happens sometimes is the rear side of the registration (shiny silver color) roller becomes worn down so bad that the spring cannot grab properly. the registration roller, in this case, would have to be replaced.

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Over time the rollers get slick and hard. If one side is slick and the other edge is not, it will grab paper sideways and you get a paper jam. Get some rubbing alcohol and rub the rollers (completely all around) to get some debris removed. Some rollers require a slight rubbing with an abrasive pad.

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1. Lift the paper holder up.
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