Question about LG WM-2277HW Front Load Washer

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Lg wm2277hw Had washer for amlost 2 yrs. OE messgae coming up. Washer will not drain. Checked hoses and filters. Does not work. LG nothing but problems. Please help!

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You do not have an "OE" error, you have a "DE" error. DE error is "drain error" which displays if the washer has not pumped out after 10 minutes. If there is water in the machine and no obstruction in the filter I would suspect that the pump impeller is bad, and you would need a new pump motor. (part # 4681EA2001D) Pump motor is located directly to the left of the filter, and can be accessed by tilting the washer back and reaching it from underneath. The pump housing is held onto the machine by three phillips head screws.

If you have "DE" error and there is no water in the machine that's a whole different problem I'll address if you say that's the case.

If you need good service, try calling a small dealer who sells and services the procuct line you are having a problem with. You can find LG servicers at us.lgservice.com but avoid the utility companies, A & E, Sears, and all the big guys who try to service every brand but often times are not very familiar with your brand.

That should help. Carl S., factory authorized LG technician for over 10 years.

Posted on Aug 26, 2008

  • smcrey1963 Sep 10, 2010

    Would this problem also cause the machine not to go into the spin cycle?

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Followed suggestions for LE message and it solved my problem with the OE message - cleaned the drain filter located on the front of the machine near the floor.

Posted on Sep 03, 2007

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Check motor first. if motor doesn't turn nothing will work. check belts next. check pump next.

Posted on Aug 25, 2007

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