Question about HP iPAQ hw6915 Smartphone

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Head Set When I remove the headset jack the phone will not change over to speaker, no phone calls can be received at all. Anyone have a solution?

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Re: Head Set

You must have a shunt over the jack of the headset. change it or clean it up.

Posted on Aug 25, 2007

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The speaker in my MOTO ROKR E6 stopped working since today morning. It was working till yesterday. The only thing that I did was I added a new SIM card for the phone. The video and Audio was actually...

This can be a coincidence but I feel that the earpiece speaker is faulty. Since your headset is working then it is for sure that the circuit is functioning. So it is either a connection of the speaker jack not linking back to the speaker after the jack is withdrawn. SO if you are able to open the phone check with a multimeter on the earpiece speaker. replace if faulty.

Feb 04, 2011 | Motorola Mobility ROKR E6 Smartphone

4 Answers

No audio.

i'm having the exact same problem and not one person at the sprint store is willing to give me a straight answer. i found this on the internet:

I was able to make it to the Sprint store on Monday. The tech there told me that the Treo 755 series has this speakerphone/audio problem that they've been seeing alot lately.

Here's what to expect if it happens to you:

- your speakerphone button goes away
- you will not hear the phone ringing or anyone speaking at the other end
- you must use the headset that comes with the phone to hear anything - you most likely won't be able to use any other headset
- you will not be able to hear incoming calls but you will be able to make outgoing calls using the official headset only
- you can get your voice mail messages using the official headset only
- you will not be able to hear music, radio, tv, or any audio whatsoever
- soft or hard reset will do nothing
- your bluetooth headset will not pair with the phone

It's a real drag using those official headsets, how do people get them to stay i their ears I wonder? Mine keeps falling out no matter how I shove the thing in there. But at least I can use the thing until the replacement arrives.

Hopefully you've purchased the $3/month plan to replace your phone if it fails because you will need a new phone. I'm now waiting for the phone to come into the store, they're currently out of stock.

I think I've covered it all. I wanted to be sure to let everyone else know about this problem. Make sure you back-up & synch your phone alot to save your data.

hope that helps!!!

Aug 17, 2009 | Palm Treo 755p Smartphone

1 Answer

I can't hear anything when I call

I had this problem. It appears that the solder joints on the headset jack are rather weak. When they break, the phone thinks there is a headset inserted into the jack, even when there is not. This disables the phone's built in speaker and mic. The solution in my case was to either replace the phone or have it fixed under warranty/insurance.

Apr 12, 2009 | Palm Treo 755p Smartphone

1 Answer

No speaker no sound on my treo

I had to have my Treo swapped once already because of a problem with the headset jack. The same problem is happening now - the phone always thinks the headset is plugged in (even when it isn't). That results in phone ringing (unless on virbate / silent mode) but no audio through the speaker in the back, and no speakphone icon appearing.

Given the symptoms you describe I would go to your service provider and (hopefully) get support under warranty - very likely hardware related.

Aug 10, 2008 | Palm Treo 650 Handheld

1 Answer

Is there a mute button on this phone?

Try using a headset temporarily.
If the headset works - then its a speaker problem that needs to be fixed.
You could get by with the headset while the service center gets you a replacement.

Jul 10, 2008 | Palm Treo 755p Smartphone

2 Answers

Treo 755 not able to make calls

The only workarounds I've read about these issues is:

1. Plug in the headset again and pull it out crisply and see if that works. Another method I heard, is to stick a toothpick in there.

2. Using the OEM Treo mono headset, insert the jack fully into the socket, spin the jack in the socket 180-360 degrees and remove the jack with a quick jerk. If the socket is truly undamaged, this technique, often repeated, seems to enable the speaker.

3. Some report that the headphone jack adapters, 3.5 to 2.5mm, work for this as well, that has NOT been my experience.

4. VolumeCarePro will bypass the headset switch and is a software workaround.

5. Otherwise, the only way I've been able to 'resurrect' the speaker is by hard reset, and once it took two hard resets.

As a result, I do not use my headset jack on my Treo 755p at all any more.

Unfortunately, this is an area that Palm is aware of, but has done little to fix.

is a hard reset

Jan 27, 2008 | Palm Treo 755p Smartphone

3 Answers

I-mate jam sound prob.

I get a similar problem on occasion, my IMATE JAM loses sound through the external speaker. I'm sure it's something inside but it's not worth sending out for a repair. I've found that simply inserting a set of headphones and then removing a set of headphones, resets the speaker. This leads me to believe that the problem (on my unit) is with the headphone jack, probably from a fall of some sort. The device, on occasion, simply acts as if a headphone is plugged in. Anyhow it's worked five times over the past year, each time the problem has occurred.

Sep 09, 2007 | i-mate JAM Pocket PC

1 Answer

No more sound from speaker

I had a similar issue on mine. The easy fix was to insert a headset jack and pull it out quickly. I think something got stuck that turns off the speaker after I put the headset in the jack once. If this is the problem, I think you should also see a headset icon when making calls, even though no headset is attached.

Jun 15, 2007 | Sprint Vision PPC-6700 Smartphone

1 Answer

O2 XDA IIs - Speaker Off, Call Recieve Failure

Hi there. I have the same problem with my O2 XDA IIi. But I found that inserting the power adaptor in and out brings back the volume and all is fine for a few hours. The problem could be a power socket or the audio jack. Either one could be broken and may need replacement. Good luck.

Mar 23, 2007 | O2 Xda IIs Pocket PC

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