Question about Brother MFC-7220 All-In-One Laser Printer
I removed the paper tray, opened the top door and tried to remove the paper. It wouldn't budge. I then opened the rear top door and got as much paper out as I could. I tried to open the very back but it would only come out on the left side. Still the paper would not completely come out - what little of it was left. Machine won't do anything until I get all the paper out from between those rollers and I've torn off as much as I can see. Your help would be SO MUCH APPRECIATED!
You need to play "i can do it i trust myself" and actually open up the top of unit or back, whichever will allow you to access the rollers. The roller is better accessable with unit opened up. If you do not do it, you will have to pay a pc expert to do it for you and they usually have a base rate and a by the hour rate on top. Remeber to write down the exact steps and any screws you remove, so it all goes back the same way. Be careful not to damage the paper sensor or other intricate machinery when you take out the paper. The only other option is to try and use tweezers to grasp any strands of paper with unit open normally, and once closed, press paper feed button to dislodge. Good luck.
Posted on Aug 25, 2007
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13.20 PAPER JAM CHECK REAR DOOR
Media stopped in the paper path during power on
or when the top door was closed.
Open top cover and remove toner cartridge. Remove all media in the
paper path, and then re-install toner then open and close the top cover.
Open read door and pinch blue latches on fuser and pull it out.
Inspect the sensor flag for correct movement and any paper obstructions in the
fuser rollers. Re-install fuser and Confirm rear door closure.
Remove tray 2 and confirm paper is not jammed in the pickup area.
Confirm paper size adjusters in the tray are correctly set for paper being
used. (Do not set back paper stop to ANY)
Replace any defective sensors or flags
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