Need to get factory code for sentry safe

sorry but you will need a locksmith to access the safe their are no master codes you can also notify sentry for assistance

I have a Sentry Model 1610 safe with an electronic lock. Entering the factory 5 digit code gives the green proceed light but the handle won't turn and the door won't open. How can I get the door open?

If you need your lost combination, you must send a notarized letter stating you are the owner of the safe. The link below will tell you everything that you will need to get your combination back:

http://www.sentrysafeshop.com/Lost-Combination-Sentry-Safe-Combination-p/lost%20combination.htm

would you know the factory recovery code for sentry 1610 as
i lost it or it is locked in my safe. My battery has been dead
for some time and I think it lost it's memory.

you can fined it here www.lockpicking101.com

I have 2 Sentry 1610 Safes. A fresh alkaline battery MAY open the safe once (maybe twice), and then the same problem. I have a variable DC power supply that I hook up to the battery terminals, set to 9 volts and increase the current until the keypad responds & the deadbolt releases. Sentry has no solution for this problem, as this model is too old & they have no parts or troubleshooting. If you know someone with a small DC Power Supply, you can get your safe open / closed.

Have you contacted Sentry Customer Services? They should be able to retrieve the factory combination for you.

I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.

Sorry to say it's worthless. next time you see one charge them to haul it off.

Hi,
here is the customer service phone number for you. I am sure they will be able to help you. 800-828-1438