Question about HP Deskjet 6940dt InkJet Photo Printer

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Installation issues I purchased this printer for work and had some issues installing it...the installation wizard recognized it and started installation, but then the new hardware wizard saw it too and started to install it as well. One wizard told me installation was successful, but the other one indicated otherwise. I can print to it, but no matter what setting I have it at it still does not kick out anything at 36/ppm (like it's supposed to). The items I am trying to print are all black, so there is no color to slow it down. Thankfully I have the weekend to recover from the frustration, but I would like to be able to get it up and running when I go back to work on Monday. Thanks in advance!

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Re: Installation issues

Hi, On the driver installation, you may want to try: 1. Boot your PC without the printer connected; 2. go to Start, Printers & Faxes; 3. Uninstall all instances of your printer (might be 2); 4.Shutdown; 5. Connect your printer and power up the printer and the PC; 6. Allow Windows to autodetect and auto-install. On the number of pager per minute printing, 36 ppm black, 27 ppm color are only possible in Fast Draft mode according to HP printer Data sheet. Hope this be of some help/idea. Good luck and kind regards.

Posted on Aug 25, 2007

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My computer is saying it is not connected to my Lexmark x2670 printer but I have everything connected. I need my printer! Help please.

Cannot Communicate; install USB; Install cable; installation USB; Installation cable; Cannot continue installation; Unable to press Continue; Unavailable Continue button; Continue button not active; Opaque Continue button; Gray Continue button; Continue button grayed out; USB connection not recognized
What you will see The Continue button is gray (i.e. Continue), preventing further driver stallation. connect the Installation Cable; using the supplied installation cable, connect to any USB port on this computer. Back Quit Continue There are several possible reasons for an inactive Continue button. Try the following suggestions in the order provided to resolve this issue: Action
1 Make sure the printer is turned on:
2 Confirm a solid connection of the USB installation cable on both printer and computer. HINT: The USB port is identified by this symbol:
3 Keeping Step 2 in mind, disconnect the USB cable from both printer and computer and then reconnect the USB cable at both ends.
HINT: Listen for audio alerts or notification icons or balloons in the Windows notification area. For example, or or .
4 If your computer has multiple USB ports, try connecting the USB installation cable to a different USB port.
NOTE: Passive or self-powered USB hubs may cause a problem.
5 If one is available, try connecting another USB device to the same USB port to see if it is recognized by the operating system.
6 If one is available, try a different USB cable that is under 10 feet.
NOTE: Some port replicators or docking stations for laptops or notebooks may cause a problem.
7 Confirm that you are installing the correct software driver for your printer model. For example, a 7600 Series driver works with the X7650 and X7675 All-In-One.
8 Turn off the printer, and disconnect and reinsert the power supply and power cord. Click here for image.
9 Click Quit to exit the installation. Remove the CD from the CD or DVD drive. Then reinsert the CD and try to perform the installation again.
To save time you can skip or close the hardware setup wizard if you have already completed these tasks. 10 Confirm that Device Manager recognizes the device. To open Windows Device Manager: Click on Start and then Run.In the Run dialog, type devmgmt.msc. Click OK.11 Next, disconnect the USB cable from the printer and reconnect it. Watch the Device Manager indow while you do so. The appearance of the items in the screen should change as Device Manager tries to recognize the device. Click here for image.Macintosh users: System Profiler is the Device Manager equivalent. Click here for instructions on accessing System Profiler, and look under Hardware > USB for the printer.12 Does Device Manager show a change in appearance?-If Yes, contact Lexmark Technical Support for additional assistance. -If No, there may be a problem with your computer and its USB support. The computer must recognize the USB cable in order for installation to work. 13 Reboot your PC and try these steps again.

Oct 02, 2011 | Lexmark X2670 All-In-One Printer


USB Printer does not recognize with XP Computer

In most cases, the driver for a printer is supplied when you purchase it. It is the responsibility of the manufacturer to provide the driver along with the device to make sure the working.

However, most of the Operating Systems come with native driver support for many known printers. This is the fact we have to take care while purchasing a printer. Even though we misplaced the driver disc, if we purchase a good manufacturer printer, there is a chance to get the native support from Operating System itself.

There are some scenarios where printer may not be recognized by the Operating System due to some conflict with other devices.

Please follow the troubleshooting steps and check the operation:
  • Ensure that the supplied USB cable is firmly connected to both the printer and computer side.

  • Ensure that the USB driver for the printer has been properly installed. Please follow the steps to ensure that:
  1. Turn ON the computer and then printer.
  2. The Add New Hardware Wizard window will appear on the Computer screen.
  3. Click the Next button
  4. Insert the installation CD in to the CD/DVD drive on the Computer.
  5. In the Add New Hardware Wizard window, click to select the CD-ROM drive.
  6. Click the Next button.
  7. In the Finish Setup dialog box, click the Finish button.
  • If the USB driver for the Printer has already been installed, uninstall and then reinstall the driver.
Follow this procedure to reinstall the device driver using the Device Manager utility.

IMPORTANT: This procedure must be performed while logged in as Administrator or to an account with Administrator rights.
  1. Click the Start button, and then click Control Panel.
  2. In the Control Panel window, under Pick a category , double-click the Performance and Maintenance icon.
  3. In the Performance and Maintenance window, under or pick a Control Panel icon, double-click the System icon.
  4. In the System Properties window, click the Hardware tab.
  5. On the Hardware tab, in the Device Manager box, click the Device Manager button.
  6. In the Device Manager window, double-click the category icon of the device to be removed.
  7. Under the Device Manager category, click to select the device to be removed.
  8. On the menu bar, click Action.
  9. On the Action menu, click Uninstall .
  10. In the Confirm Device Removal window, click the OK button.
  11. Restart the computer.
NOTE: For some devices the operating system will display a System Settings Change window. Click the Yes button to restart the computer. When the computer restarts, the operating system will find the device and install the driver. If the operating system is unable to automatically find the driver, have the installation wizard search the C:WINDOWSI386 folder.
  • Remove and reconnect the printer.

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on Jan 27, 2011 | Printers & Copiers

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Brother hl-5280dw printer just stopped printing. pc says doc failed to print - printer error or busy. test pages work directly from printer but printer does not recognize that documents are being sent to...

hi try re installing the software of the printer .completely uninstall first the previous software of your printer then install it begin with the installation do no connect first the printer usb cable run first the CD the follow the wizard instruction installation.wait till the wizard prompt you to connect the printer and power it this process the computer will automatically search your printer.then click next.until installation is successful.
you can also replace your USB connector for your printer if the computer cannot detect your printer..
good luck!

Jul 08, 2011 | Brother HL-5280DW Laser Printer

1 Answer

Lost installation CD

You can download the drivers from the Manufacturer Web Site.

Go to the Manufacturer Web Site ie: and choose your OS and download and install the drivers and software, then restart your computer.

The website will have the software "drivers" for you to download that your printer model's installation CD-ROM originally came with. This is necessary for your computer to recognize what kind of printer you're plugging in to it.

The printer's installation CD-ROM had the exact same drivers that you will be downloading so it will be like if you’re getting the installation CD-ROM again but only via the internet instead of having an actual CD-ROM so don't worry about it.

Some generations of people are terrified of using the internet for no other reason then FEAR of the unknown and that is not my problem. Just be brave.

If you find this information helpful, pls rate me.
Thanks and Good luck. .

clip_image001.gif Most computers will have a wizard software.

clip_image001.gif Follow these step to install printer: turn on computer,,& printer and hook up together
clip_image001.gif click on "start
clip_image001.gif "then go to 'setting",
clip_image001.gif select " printer & fax,
clip_image001.gif then go to adding----after that the wizard box will display you just follow the instruction to finish your installation.

If you find this information helpful, pls rate me.

Apr 11, 2010 | Epson CX8400 All-In-One InkJet Printer

1 Answer

Re: Canon Pixma MP210 Installation problem

no the screen recognizes fax instead of a computer

Mar 01, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

I purchased a lexmark 1185 and do not have disk

If you do not have the disk you must download the software from Internet, follow instructions below,

Click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading, find the file,double click on the file ,then if you get in troubles, follow the instructions below to reset and reinstall drivers:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website, or use the disk and run the install file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.
Note:some printerdoes not work on Vista, if you do not find any driver download for Vista on your model page, that means your model is not Vista compatible.

Feb 10, 2009 | Lexmark JetPrinter X1185 All-In-One InkJet

1 Answer

Lexmark X2500 All In One did not come with an installation CD. The only thing the printer will do is print. How can I purchase a CD for installation?

If you do not have the disk you must download the software from Internet, follow instructions below,

Click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
Afterdownloading,find the file,doubleclick on the file, if you get introubles ,then followinstructions below to reset and reinstall:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website and run the file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.
Note:some printer does not work on Vista

Oct 04, 2008 | Lexmark Printers & Copiers

1 Answer

Cannot install hardware dynamic link Library (DLL) initiallization routine filed


The issue you have posted does require some more information to isolate the issue and fix it, information like was the printer working fine earlier and was it installed on the same computer that you are installing it now, did you up-grade your systems operating system, what is the operating system that is installed on your computer and so on, however let me give you few steps that could fix the issue with the best of my expertise’s according to the error message that you have posted. I would appreciate if you could perform them to fix the issue.
  1. Disconnect the printer for the system tower.
  2. Click on start point to control panel and click on it.
  3. Click on Add/Remove software icon.
  4. Locate the printer All In software in the list of soft wares’ displayed and click on it and then click on remove.
Alternately you can also uninstall the printer using the Printer All in disk installation wizard.
  1. Close the Add/Remove window and in then locate the System icon in the control panel and click on it.
  2. Select the hardware option at the top
  3. Click on device manage.
  4. Locate other the option devices if present and check if there is a yellow ! mark. Right click on the other devices with the yellow ! mark and left click on uninstall.
  5. Close all the windows and then insert the Printer All in one disk in the Disk drive (CD/DVD ROM).
  6. Once the installation wizard is up click on install and follows the onscreen instructions.

Note: Please do not connect your printer to the system tower until the installation wizard prompts you to do so.

11. After the installation is finished restart the computer.

Should you require any further assistance regarding the printer or even require assistance for any other computer related issue in future please feel free to contact me I will be more than glad to assist you.


Malik Khan

Dec 06, 2007 | Dell 942 All-In-One InkJet Printer

1 Answer

New Magenta Ink is not recognized after installed

Hi, it sounds that the issue can be caused by a defective ink cartridge that installed or a printhead that can recognize magenta ink cartridge. To identify which causes this issue please try the following:

1. Reseat ink cartridge
2. Replace ink cartridge with a specified ink cartridge for your printer.
3. If above steps wont resolved that issue, please call your printer manufacture and ask for service referral or process warranty options.


Oct 21, 2007 | Epson Stylus CX6000 All-In-One InkJet...

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