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Anonymous Posted on Jul 02, 2013

Ethernet connection died

My Packard Bell Imedia I6704 ethernet connection died. It doesn't work anymore and when I try to connect the cable, my computer fails and restarts. I guess something is short circuiting. Is there anyway to fix this or do I have to replace the mother board. If so, where can I find the type of mother board than can replace the original. Regards, Sep

  • 8 more comments 
  • Brian Sullivan
    Brian Sullivan Jul 07, 2013

    you should check bios to see if the ethernet is enabled You will have to open up your network connections. Click start control panel network connections this may vary depending on your operating system look for local area connection if you see a red x or a yellow exclamation or question mark you will need to update or install the driver or it could be firewalled. Click start control panel administration tools computer management device manager look for network adapters + expand Ethernet driver if you see a yellow Question / Exclamation mark ? ! or a Red X you will need to update/reinstall the driver for the device You only need check the following if you cant install the driver Make sure you Ethernet/internet is enabled in bios. Restart your computer during the boot up process you will see on your screen a certain key to press to enter set up (BIOS) press and hold that key to enter bios using arrow keys scroll to intergrated peripherals look for SiS On Chip Pci Device press Enter make sure its enabled then recheck the driveri t should be there k the driver it should be there make sure its enabledPci device arrows key scroll to nstalled if you computer came with a motherboard disk the driver could be on it or this disk provided by your ISP provider Internet Service Provider or you might have to download one

  • Anonymous Jul 07, 2013

    Hi Brian,

  • Anonymous Jul 07, 2013

    Hi Brian, everything seems fine in the system, no red crosses or exclamation marks. It keeps on "identifying" the connection. For some reason I can't turn on the network discovery option.

  • Brian Sullivan
    Brian Sullivan Jul 07, 2013

    which operating system ? The Ethernet card, also known as a network interface card or network adapter, supports Ethernet host devices on your computer so that you can access the Internet with a high-speed cable connection. If you are receiving an error message when trying to connect to the Internet and your ISP provider is working properly, there could be a problem with your Ethernet card. Fortunately, there is a simple way to find out if your Ethernet card is working properly. Access System Properties. Select "Start", "Control Panel" and then select the System icon to access the System Properties menu. You can also right-click "My Computer" on the desktop and select "Properties." Open the Device Manager. Select the "Hardware" tab from the top of the page, then click on "Device Manager" located in the middle right of the page. The Device Manager is used to change and review the properties of hardware on your computer. Locate your Ethernet Adapter or network card. Expand the section for "Network Adapters" by clicking on the (+) sign next to "Network Adapters." You will see your Ethernet card's information directly underneath. Right click on the adapter name and select "Properties." Check the device status. Look in the middle of the screen on the "General" tab of the device properties menu to make sure it reads "The device is working properly." You now have an option to troubleshoot the device if necessary. Click OK to return to the main screen. If the device is working properly, select "OK" at the bottom of the device properties menu. If the device is not working properly, you will need to Troubleshoot or call technical support for further assistance. http://www.tech-faq.com/ethernet-card.sh...

  • Anonymous Jul 07, 2013

    The ethernet card is working properly. For some reason I am connected to a public network where I should be connected with the home network and I can't change that.

  • Brian Sullivan
    Brian Sullivan Jul 07, 2013

    A home network represents two or more computers which operating system ?

  • Anonymous Jul 07, 2013

    windows 7

  • Brian Sullivan
    Brian Sullivan Jul 07, 2013

    For the computers of a network to be able to communicate with each other they need IP addresses. On a home network, the IP addresses are usually assigned automatically by the Dynamic Host Configuration Protocol (DHCP) server on the router and can change from time to time. However, if you have servers on your home network or if your network is based on a hub or switch (networking components) without DHCP, you need static IP addresses. Click on the Start button on the lower left corner of your screen. Click on Control Panel. Click on Networking and sharing center and click on the Change adapter settings on the upper left corner of the new window.

  • Brian Sullivan
    Brian Sullivan Jul 07, 2013

    On a regular computer you will have two options: Wireless Network Connection and Local Area Connection. Choose Local if your computer uses a network cable or Wireless if it uses a wireless connection. Right click on the connection you want to use and select Properties. In the new window select Internet Protocol Version 4 (TCP/IPv4) and click on the Properties button. In the new window, select Use the following IP address and enter the IP address you want. Enter a Subnet Mask of 255.255.255.0 and the IP address of the computer or router you are using to access the internet. Select Use the following DNS server addresses only if you are connecting to the internet. If you are connecting to the internet enter the DNS servers of your internet provider. Click ok and close all the windows open during that procedure.

  • Brian Sullivan
    Brian Sullivan Jul 07, 2013

    The Microsoft Windows 7 operating system includes built-in security features such as identifying and labeling secure and non-secure networks to which the computer connects. However, if a network cannot be identified by the Windows 7 operating system, then by default it will place the highest or "Public Network" restrictions in place that limit or in some cases completely block access to that network. Change the default "Unidentified Network" properties for Windows 7 so that the "Unidentified Public Network" problem is eliminated Click the "Start" button on the Windows 7 taskbar and click the "Search" box. Type "mmc" in the "Search" box and tap the "Enter" key. The "Microsoft Management Console" window will appear. Click the "File" menu, then "Add/Remove Snap-in," "Group Policy Object Editor" and "Add." Click "Local computer," then click "OK" twice to save the setting. Click "Computer Configuration," "Windows Settings," then click "Security Settings." Click "Network List Manager Policies" and then double-click "Unidentified networks." Click the "Private" radio button, then "Apply." Click "OK" to save the settings. http://blog.kazmarek.com/2010/2/25/chang...

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Brian Sullivan

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  • Computers & ... Master 27,725 Answers
  • Posted on Jul 02, 2013
Brian Sullivan
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This could be related to a lot of issues not enough ram causing memory dumps ,Virus or Malware , or Faulty ethernet lead.
Will it start without the ethernet lead connected ?

Does it start in safe mode ?
You might have a virus or malware or it could be a hardware issue
Reboot the computer As the computer is booting repeatadly press the F8 key as the computer is booting
If done properly the user should get to a screen similar to the below screen.
Select the option for Safe mode command prompt only
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice
select the safe mode option
then run your antivirus if still cant get rid of the virus restart again
Use the up and down arrow keys to move the highlight to your choice.
select safe mode with networking download anti malware and microsoft security essentials
http://www.microsoft.com/en-us/download/virus-malware.aspx?q=virus
anti virus and malware
http://windows.microsoft.com/en-US/windows/products/security-essentials
if this fails you might have to go back into safe mode
you might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System
Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:

1.Click Start, click Run, type msconfig, and then click OK.
2.On the General tab, click Launch System Restore.
3.Select Restore my computer to an earlier time, and then click Next.
4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.
5.Select a system checkpoint or an installation restore point, and then click Next.
6.Close all other programs.
7.To start the system restore, click Next.
8.Your computer restarts.
Repeat steps 1 through 8 until you fix your configuration issue.
other than that you might need to do a format and then re install your operating system

Testimonial: "Hi Brian, Thanks for your very elaborated answer. i was convinced that I had a hardware problem, but maybe it is indeed a software problem . I have reconfigurated my computer and noticed that al the lights on my ethernet connection are blinking, so probably the hardware is still ok. I haven't had the time to see where things went wrong (followed some of your tips) but I haven't figured it out yet. Have been on the road the last few days, so haven't had much time to experiment, will do next week. Anoyhow, thanks for your help."

  • 2 more comments 
  • Anonymous Jul 06, 2013

    Hi Brian,

  • Anonymous Jul 06, 2013

    Hi Brian, Thanks for your very elaborated answer. i was convinced that I had a hardware problem, but maybe it is indeed a software problem . I have reconfigurated my computer and noticed that al the lights on my ethernet connection are blinking, so probably the hardware is still ok. I haven't had the time to see where things went wrong (followed some of your tips) but I haven't figured it out yet. Have been on the road the last few days, so haven't had much time to experiment, will do next week. Anoyhow, thanks for your help.

  • Anonymous Jul 06, 2013

    Hi Brian, Thanks for your very elaborated answer. i was convinced that I had a hardware problem, but maybe it is indeed a software problem . I have reconfigurated my computer and noticed that al the lights on my ethernet connection are blinking, so probably the hardware is still ok. I haven't had the time to see where things went wrong (followed some of your tips) but I haven't figured it out yet. Have been on the road the last few days, so haven't had much time to experiment, will do next week. Anoyhow, thanks for your help.

  • Brian Sullivan
    Brian Sullivan Jul 07, 2013

    you should check to see if ethernet enabled in BIOS You will have to open up your network connections. Click start control panel network connections this may vary depending on your operating system look for local area connection if you see a red x or a yellow exclamation or question mark you will need to update or install the driver or it could be firewalled. Click start control panel administration tools computer management device manager look for network adapters + expand Ethernet driver if you see a yellow Question / Exclamation mark ? ! or a Red X you will need to update/reinstall the driver for the device You only need check the following if you cant install the driver Make sure you Ethernet/internet is enabled in bios. Restart your computer during the boot up process you will see on your screen a certain key to press to enter set up (BIOS) press and hold that key to enter bios using arrow keys scroll to intergrated peripherals look for SiS On Chip Pci Device press Enter make sure its enabled then recheck the driveri t should be there k the driver it should be there make sure its enabledPci device arrows key scroll to nstalled if you computer came with a motherboard disk the driver could be on it or this disk provided by your ISP provider Internet Service Provider or you might have to download one

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5 Related Answers

tom19511

Thomas Christopher

  • 1601 Answers
  • Posted on Nov 16, 2007

SOURCE: HELP!!!

Here is the link to a manual for your computer. It shows where the cables go.
http://support.packardbell.com/global/item/index.php?i=6995740001&pi=platform_amadeus_imedia

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Anonymous

  • 326 Answers
  • Posted on Mar 09, 2008

SOURCE: Packard Bell Imedia 1314 start up disc

Try www.download2easy.com

Anonymous

  • 667 Answers
  • Posted on Apr 19, 2008

SOURCE: we have just purchased a

Have you opened the computer or just looked at the back and found a couple of blank silver strips. If you have not opened it these strips are just slot covers.Shut down the pc.Unplug it. Open the pc and touch part of the metal frame to ground yourself and discharge any static electricity.There will be one screw holding the slot cover in place. Pick a PCI slot that you want to use and remove the cover from that slot. Insert the card and use the same screw to hold your card in place. Then close the case.Plug the pc in and power up. Windows will say found new hardware and installing.If this what you meant and this fixed your problem please rate this as fixed. If you meant something else or need help opening the pc, please add a comment and let me know. I'm more than happy to help you further. Thanks.

Anonymous

  • 1 Answer
  • Posted on Oct 17, 2008

SOURCE: front usb connections

I finally found a solution, on a dead page in google cache only:
http://www.pcclub.com/forum/messageview.cfm?catid=27%26threadid=16567
The solution was posted by JontyBonkers.


The pins go like this:
1 2 3 4 5
_ 6 7 _ 8

1 = ground
2 = ground
3 = D1-
4 = ground
5 = D1+
6 = D2-
7 = D2+
8 = +5V

It seems that the case for those Packard-Bells had a small circuit board that divided the 5V line to both sockets.

D- are usually white, D+ - green, 5V - red, ground - black

Anonymous

  • 82 Answers
  • Posted on Sep 19, 2009

SOURCE: opening a packard bell imedia case

there are probably a couple screws on the back to undo then it slides of or

look under front f case on slightly older ones pre 2000 cases
they have screws under front face plate there is a little hole there put your habd in there and yank it off
you wont damage it there usually stiff

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