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Helpppppppp! the acer aspire 6930 my husband bought is messed up. he turned it on and it said it needed to do a system repair but only go so far then it's a black screen. it won't let him do anything.
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Another option, because your notebook's built-in wifi hardware is provided by Intel, is to head to https://www.intel.com/content/www/us/en/support/detect.html using the notebook, and install and run Intel's Driver And Support Assistant (Intel DSA) which should then advise you what Intel drivers are needed for your Aspire 6930.
You require either a rescue disk, made by that machine or a new Vista OS disc. Running XP will not work as there are no specific drivers for the mother board because XP doesn't support a machine that is so new comparatively speaking.
As long as you didnt try and open it or effect DIY fixes on it No the warranty should be honored. You should have reported it staright away, not left it . It is possibley the network card that is flakey, especially if you are on cable rather than wireless which the anser would have been differnt. Take it back before warranty is too far along and have it fixed or replaced.Acer are not the best units and don;t have wonderful after sales service so you might have to be firm.
try using an usb keyboard, if you can use the usb keyboard it's an hardware issue and you need to plug it to the motherboard yourself or just ask the manufacturer to do it for you.
If an usb keyboard doesn't work you have a software issue and in case it isn't a virus, all you have to do is a system restore.
it sounds like you might have an old driver with your computer or possibly a progam running in the program is not allowing the computer to run fast enough to play the music. also try disabling if you have, antivirus programs or anti spyware programs.
As for the 14 day return policy, I believe that legally that can only apply to refunds, and not defects for exchange. You may want to give that a try first. If not, have you changed the setting to reboot on system failure in system properties? If not we can walk you through that and see what gives.
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