Compaq A3000 All-In-One InkJet Printer Logo

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Posted on Aug 25, 2007

Scanner won't scan

I press the scan button, the monitor says "To:user folder" (I have that fixed), but when I press "Start" it just says "1 color normal". I used this in the past and it worked fine. I have reinstalled the program multiple times but nothing changes.

  • predfan Aug 25, 2007

    I will try that again and get back with you. Thanks.

  • predfan Aug 25, 2007

    That still didn't work. It does the same exact thing. Thank you though. Any other suggestions would be great.

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Anonymous

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  • Posted on Aug 25, 2007
Anonymous
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You said you reinstalled. well why don't you try uninstalling and installing again. Sometimes deleting the files and then putting them back helpes.

  • Anonymous Aug 26, 2007

    Well, then i guess i don't know what to tell you. you may just have to take it back because somethings it just happens to be defected. i have had this happen may time.

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printmastert_84.jpg

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