Question about iLO (2 GB) MP3 Player
When I got the MP3 player, I put most of my music on and everything worked. After about 2 weeks, it stopped playing the wma's and only played the mp3's. I erased the wma music and re-synced it on the mp3 player as mp3's. Now after 2 months, it just flashes the iLO main screen and won't turn on at all. I tried to return it at Walmart, which is where I purchased it, but they told me that I would have to contact you. The box stated a 90 day warranty on the mp3 player, but at Walmart, they only do a 15 day warranty. I would like to have my mp3 player fixed or my money refunded. Is there anyway to do this?
The company no longer supports these players
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Posted on Jul 05, 2008
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