Question about Canon EOS 400D / Rebel XTi Digital Camera with 18-55mm Lens

3 Answers

Error I keep getting, intermitently, an error 99 that asked me to turn off camera and does not allow further picture taking. It also asks to remove and put battery back in. Sometimes this allows me to take more pictures.

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  • johnnybee Nov 10, 2007

    When I attempt to take a photo in fully automatic mode, the flash pops up, the LCD reads 'busy' and then an error 99 code pops up, suggesting that I turn the camera off and on or remove the battery.

  • jojoferris Jun 10, 2008

    I have the exact same problem re error 99 please remove or change battery pack and switch camera off... It's very frustrating and there is no pattern as to when the error message will decide to come up. I know it's not the battery because I have recharged many times and tried multiple batteries. Sometimes I can take up to 20 photos before the msg comes up and other times only 1 or 2. 

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3 Answers

I removed the lense and tried to shoot in AF mode. Still encountered the same problem. I returned the camera and exchanged it for another. New camera works fine. This appears to be an intermittent software problem with these cameras. If you encounter this problem, my suggestion is to exchange it.

Posted on Nov 28, 2007

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There are two possible problem of your camera...change first the lens or try other lens if you have,normally the lens have an error is on wide position...if nothing happen when you change the lens the possible problem is the shutter of the camera.......

Posted on Aug 26, 2007

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Hi

make sure the lens contact points are clean and dust free
error 99 generally occurs when lens is changed and dirt gets in
remove lens and clean points on the lens and camera body
try another lens if you can

D

Posted on Nov 21, 2007

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1 Answer

I keep getting error 99 message


Error 99 is common error on Canon cameras. Make sure the battery is freshly charged. Take the battery out, the compact flash card out, and the attached lens off of the camera. Leave the camera set for a while for the capacitors to bleed off. Around a half hour would be good. Next re-insert the battery and push the shutter button as if you were taking a picture. If you get an Error 99 then, you can't fix the trouble and Canon will have to do it. If you do not get an error 99, power the camera off, insert the compact flash card, power the camera back on and press the shutter button again. If you get an Error 99, the trouble is in the compact flash card or its connector. Try a different card. If you do not get an Error 99, power the camera off, a lens on it, power the camera back up, then press the shutter button once again. If you do not see an Error 99, the problem is no longer in the camera. If you do see an Error 99, power the camera off and remove the lens. The problem is probably in the contacts on the camera or the lens. Clean the contacts by holding the camera carefully with the lens opening down so it will not allow dirt to get inside the camera. Take a cotton swab dipped in alcohol and clean the gold metal contacts well, Dry the contacts with a tissue. Next hold the lens with the contacts down and repeat the process on the contacts on the lens. Be very cautious not to allow lint, dust, or alcohol to get into the camera body or into the lens. Some people use a pencil eraser to clean the contacts but you have be very careful not to let particles enter the camera or lens. This should clear your trouble, if the camera passed the first step of troubleshooting.

Nov 02, 2013 | Canon EOS 40D Digital Camera

2 Answers

I keep getting error 99. I've cleaned the sensors with a new eraser; I've changed the battery and changed the memory card. If I take out the battery and put it back in, I can take a picture. If I pause for...


Hello:

Here is what Canon said :

To isolate the cause of the issue, we suggest that you do the
following:

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.

Does the "ERR 99" message appear? If it does, then the camera should
be serviced. If it does not, then please proceed to the next set of
steps:

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.

Does the "ERR 99" message appear? If so, then the CF card is the most likely source of the issue. Try using a different card.

If the message does not appear, please complete the following steps:

1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.

If the "ERR 99" message only appears when one particular lens is
attached, then that lens should be examined by a service technician.

If you see the "ERR 99" with a different Canon lens attached, then the
camera should be serviced.

I hope this will help

please don't forget to rate !

Mar 11, 2010 | Canon EOS Digital Rebel XS / 1000D IS...

2 Answers

Every time I attempt to take a picture with my cam EOS40d, I get an error 99.I turn of the camera but error keeps appearing.


Check for clean lens to body gold contacts.
Take the lens off the camera. Look at the gold contacts that are in the body and on the lens. Many times, it's a simple process of rubbing a pencil eraser on these to remove dirt/film on them to allow proper contact. BE CAREFUL not to allow eraser crumbs to fall in the camera body. You can tip the opening slightly downward while you're cleaning... a lens brush can help remove any crumbs too
Let me know if it clears up your error.
K

Jun 17, 2009 | Canon EOS 40D Digital Camera

1 Answer

I am getting an error cf..tried to format card and get error 99


I Googled the error code you're getting, and found a list of things to try and steps to attempt directly from Canon. Try out some of the stuff below, it should help.

To isolate the cause of the issue, we suggest that you do the following:
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the camera should be serviced.

Mar 19, 2009 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

Canon 40d error 99


Try the following diagnosis steps: -

To isolate the cause of the issue, do the following: -

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, the camera may be faulty and requires a service. If it does not, then: -

1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.


Does the “ERR 99′ message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -

1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the camera is faulty and should be serviced.

Mar 12, 2009 | Canon EOS Elan 7ne 35mm SLR Camera

2 Answers

Error 99 appears in pattern, every time


Not sure about the pattern of errors, but the advice for error 99 diagnosis is to try the following diagnosis steps to isolate the cause of the issue:-
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Feb 09, 2009 | Canon Digital Rebel / EOS-300D Digital...

1 Answer

Error 99 in Canon EOS 350 D


Try the following diagnosis steps, in this exact order. This will isolate the cause of the issue: -
1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert only a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: -
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.

Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: -
1. Turn off the camera.
2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.

If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician.
If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.

Dec 01, 2008 | Canon Rebel XT / EOS 350D Digital Camera

2 Answers

Canon eos 40D error 99


Check this link: www.richardsnotes.org/archives/2005/04/29/50mm-lens-contact-points/

Oct 20, 2008 | Canon EOS 40D Digital Camera

2 Answers

Error 99 on 30D Canon


Had this problem before and i found this guide online

1. Turn off the camera.
2. Remove the lens, battery, and CF card.
3. Allow the camera to sit without power for approximately 20 minutes.
4. Insert a fully charged battery, and turn on the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If it does, then the camera should be
serviced. If it does not, then please proceed to the next set of steps:
1. Turn off the camera.
2. Insert the CF card.
3. Turn on the camera.
4. Format the CF card in the camera.
5. Depress the shutter button as you would to take a picture.
Does the “ERR 99′ message appear? If so, then the CF card is the most
likely source of the issue. Try using a different card.
If the message does not appear, please complete the following steps:
1. Turn off the camera.
2. Clean the lens contacts by gently rubbing them with a pencil eraser
or soft cloth. Be careful that you do not let any debris fall into the
camera body.
3. Reattach your lens.
4. Turn on the camera.
5. Depress the shutter button as you would to take a picture.
If the “ERR 99′ message only appears when one particular lens is
attached, then that lens should be examined by a service technician.
If you see the “ERR 99′ with a different Canon lens attached, then the
camera should be serviced.

Feb 22, 2008 | Canon EOS 30D Digital Camera with 18-55mm...

3 Answers

I have error 99 in my camera canon 400d


Error 99 is a general fatal error.
which includes the problems above mentioned by Q4SteveB but also many others.

It can be caused by a dicky shutter, problems with the CF card interface.

If cleaning and trying a different lens has not worked. Not definitive but as a rule of thumb...
If it letting you take one picture then giving error 99.. and the picture is saved to the card (but may just be black) this is most likely the shutter needs replacing..

If it takes a picture and gives error 99 but there is no picture on the card or the picture is 0KB its a CF interface problem.

If you get an error 99 when you plug in the USB its a USB interface error, you can try a different cable but unfortunately in most cases if another lens or cable wont work it needs repair

Feb 22, 2008 | Canon EOS 30D Body Only Digital Camera

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