Question about Canon PowerShot SD1000 Digital Camera

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Unrecognized USB device

Did install and when I hook up the camera to my PC and turn the camera on, get message along the lines of 'unrecognized USB device failure'. Have tried multiple settings in the BIOS for USB. Have tried to install camera via control panel - no luck. Went through all the troubleshooting steps XP has - nada. The Canon manual mentions problems with root hubs connected via cables. I disconnected the cable I had and plugged the camera into the USB ports connected directly to the MOBO - still no luck. I have a P4P800E Delux MOBO. Running Windows XP with service pack 2. I am stumped.

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  • kyshoe Nov 11, 2007

    Identical Problem with Vista Home Premium. Camera works fine with my XP laptop. Canon Tech people said it's a Windows problem, but have no solutions, although they did try numerous ways to resolve problem. A suggested Windows Repair has not yet been performed by me. Seems strange that this problem has not affected more people.

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I'm having the same problem, just called Canon and they said that there's a missing or damaged .dll (driver) that's preventing Windows from recognizing the camera. I looked into getting support from Microsoft but I don't want to pay for it, so I didn't bother. I bought an inexpensive USB card reader from SONY (about $20) and used that to download the photos.

Posted on Sep 05, 2007

  • Brian G Sep 05, 2007

    Windows XP is plug and play so Canon does not provide drivers for that system.

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Check whether the software CD you received with the camera, support the Win XP OS. In case it doesn't, go to the Canon web site and download the relevant drivers for you camera and OS. Good luck!

Posted on Aug 24, 2007

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