Question about Symantec AntiVirus 10.0 with Groupware Protection Business Pack for PC

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Windows pops up everytime i right click a folder or file!

LOOK: i dont know what to do! i dont even know if i have the program installed becaused i've tried several times to uninstall it and cant find the folder where it is installed. I've tried remove programme from control panel, ccleaner and tune-up utilities uninstall manager. thanks for your time.

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Re: Windows pops up everytime i right click a folder or...

Hi, It would seem that at one time Symantec AntiVirus was installed in your PC. Part of its protection design is to ingrain itself within the shell of windows explorer. There is a possibility that the program was forcibly removed by folder delete and not through the usual uninstall as you posted. Remnants of the program are still present/active and were not uninstalled. A couple of things you can try: 1. Install Symantec AntiVirus again and then uninstall using the auto/complete option; 2. Install Norton Utilities and run WinDoctor, after scanning, click "Repair All"; 3. Install WinOptimizer and and run using User Defined option, check everything and start, delete erroneous entries; 4. go to Start, Run, type "msconfig" without the quotes, in the Startup tab, uncheck all references to Norton or Symantec; 5. go to Start, Run, type "regedit" without the quotes, in the Registry Editor press Ctrl + F, type "Symantec" in the Find what, click on Find Next, delete all instances. This is of course assuming that you do not have any other Norton/Symantec programs essential to your PC and that you have taken the usual precautions of registry backup, system restore point. Hope this be of some help/idea. Post back how things are or should you need additional information. Good luck and kind regards.

Posted on Aug 24, 2007

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Give me unit setup in nero 9

Here is something I was workining hard to solve: how to install any nero 9 app for example "Nero Burning rom" or "Nero Stsrtsmart" from one of the seperate .msi installers without setupx.exe. These installers are found when you extract the full downloaded packege of nero 9. In the folder you find folders named "unit_app_4", "unit_app_5" and so on.
Inside the unit_app folders you find cab files and an .msi installer. If you try to execute the .msi you recieve an error stating this program can only be started from "setupx.exe".
This is most distubing since what would seem to be the only option is to go through nero's set up process which is time consuming and annoying.

However I have discovered a way to choose the applications I like for example Nero burning rom which is the files in "unit_app_4" and install any one of these apps directly from the .msi installer.

To do this you will need an .msi windows installer editor. The one I use is "ORCA" which is available from microsoft and comes with the windows installer sdk.

The first thing to do is edit the .msi. The .msi in the folder to burning rom is labled "unit.msi" as are all the .msi installers for each app. Open orca. Drag and drop "unit.msi" onto orca.
On the left hand tables select "custom action'. On the right hand window under "action" select "CA_BeforeDeferredFinalizexxInstall". Right click on this and then delete it.
gif.gif Capture.JPG (54.59K)
Number of downloads: 119
Now find in the left hand "table" "launch condition". Right click on it and select "drop table".
gif.gif Cape.JPG (47.21K)
Number of downloads: 75
Save the changes and exit orca.
You should now be able to install the application with the modified installer be clicking on it.
After running the install you should find folders and files in "program files" and "program files\common files" but there will be no shortcuts.
We are not finished.

If you go to the folder that contains "nero.exe" don't even try it becouse it won't work.
Nero applications will only work with a serial key and a crucial file which must be registerd.
You need this file: "AdvrCntr4.dll". In ordern to get this file you will have to run the full packege installer or setupx.exe. When you get to the first welcome to nero page go to your temp folder and you will find a folder named "nro.tmp". Open this folder select "AdvrCntr4.dll" and move it to "program files\common files".
Open a commaned prompt. Change the directory to "program files\common files"(CD %systemdrive%\program files\common files)

Type "regsvr32 AdvrCntr4.dll"
It will confirm that the file is registered.
Now you need your serial.
Open a command. Type REG ADD HKLM\SOFTWARE\Nero\Shared\NL9 /v Serial9_1223131541 /d 1111-2222-3333-4444-5555-6666-7777-8888
Substitute these intergers with your key.
You may need the product id which is under the same key. The easiest way to enter it along with the serial is to install nero with the normal installer or setupx.exe go through the process and then export the key containing the product id and serial from registry editor.
(Be carful not to use the nero product id from vista on xp becouse they are different.)

Your application should now work. thumbup.gif

--This edit is for people who modified their .msi but still can not launch it directly. This behavior only occurs if the .msi you edited has bean used previously.--

The reason for this is the .msi was executed before it was modified and the data base located in c:\windows\installer
is still refering to the previosly executed unmodified .msi.
To create a new data base find the .msi in the c:\windows\installer folder and delete it but thats hard to find so just move the installer folder somewhere outside of c:\windows, create a new folder in c:\windows named installer and execute the modified .msi which will create a new data base then move the installer folder you moved out of c:\windows back to c:\windows. The .msi should now execute directly.

Jul 19, 2010 | Ahead Software Nero 6.6 (600901) for PC


Removing Cyberlink Power DVD Registration Pop Up

Are you using Cyberlink Power DVD version 6 or later.
these version keep popping the registration menu quite often which makes it somewhat annoying if you don't want to register it.

here is how to stop the pop up.

Close the Cyberlink Registration pop-up and shut down the program.In Windows XP, Go to "Start" > "My Computer" > "C drive".
In Windows Vista and 7, Go to "Start" > " Computer" > "C drive".Click on"Program Files" > "Cyberlink" > "Power DVD"> OLRSubmission".
Right-click on the "OLRSubmission" folder and choose "Rename".
Type"Submission" in the box and press "Enter" to set the name.
This will disable the pop-up.

on Mar 03, 2011 | CyberLink Power DVD 5.0 (cd-powerdvd5) for...

1 Answer

SysMech.exe Access violation

Please follow the steps below to perform a thorough uninstall and reinstall of your iolo product. Depending on which iolo product(s) you had, some of these items may not be present.

1. First uninstall anything from iolo from your system and restart the computer.
2. Right-click on the Windows Start button and select Explore.
3. Navigate to C:\Program Files and delete the iolo folder.

**If any of these folders state a file is in use, open your Windows Task Manager and end any iolo processes that are running and try again. Ultimately, Windows Safe Mode will allow all of the folders to be removed.

- Starting Windows in Safe Mode

4. Once the folders are removed, click on the Windows Start button, select Run, in the Open field type REGEDIT and click OK. This will open the registry editor.
5. Navigate to HKEY_CURRENT_USER, Software and delete the iolo key.
6. Navigate to HKEY_LOCAL_MACHINE, Software and delete the iolo key, should it exist.
7. Navigate to HKEY_LOCAL_MACHINE, Software, Microsoft, Windows, CurrentVersion and double-click on Uninstall.
8a. When it expands, look for any of the following items and delete them should they exist:

System Mechanic_is1
System Mechanic Professional_is1
System Mechanic 6_is1
System Mechanic Professional 6_is1
System Mechanic 7_is1
System Mechanic Professional 7_is1
System Mechanic 8_is1
System Mechanic Professional 8_is1
DriveScrubber 3_is1

8b. Please also delete these two keys:

9. Remove residual antivirus files

a. Right-click the task bar located at the bottom of your desktop and select Task Manager.
b. From the Windows Task Manager select the Processes tab.
c. Locate and click on the process named Dvpapi.exe to highlight it.
d. Click the End Process button, then click Yes to confirm.
e. Navigate to C:\program files\common files and right-click the folder named Authentium.
f. Click Delete, then click Yes to confirm.
g. Download and install the Microsoft cleanup utility. You can download this file from Microsoft’s web site at:
h. Run the utility by clicking Start>All Programs>Windows Installer Clean Up.
i. Highlight Authentium Antivirus SDK and click Remove. Click OK to confirm.

10. Close all open windows, restart the computer & re-download.


Apr 22, 2010 | Iolo Technologies System Mechanic: Windows

2 Answers

Avira antivir guard: attention, dtection window

If it's the free version of Antivir that you are using then there is no way to disable the pop up advertising window.
I use Antivir myself and i have looked everywhere to try and find how to disable the annoying pop up with no luck.
If you don't want any annoying adverts then try AVG Free instead.
Get AVG Free here >>>>>>>>


Sep 08, 2009 | Computer Utilities & Maintenance

1 Answer

Nero Photosnap Viewer Suddenly stopped working.

Let's say you cannot open JPG pics. This is what you have to do. 1) In explorer (My Computer), click Tools > Folder Options. 2) In the dialog box, click 'File Types' tab. 3) Scroll down until you see the JPG extension. 4) Select it and click 'Change' button below. 5) Select a program you want to use to open JPG files. (Windows Picture and Fax Viewer is the default program: You can select it.) 6) Click OK button. 7) If you have trouble opening other graphic types (BMP, GIF, PNG etc.) look for those extensions and repeat steps 4 to 6. 8) Click 'OK' button to close Folder Options dialog.

Jul 21, 2009 | Computer Utilities & Maintenance

5 Answers

Need to remove duplicate files

Hello rvpooley

My name is Billy.

PC Junktion is dedicated to finding solutions to those pesky computer problems.
Since you know what kind of files your are searching for, In XP, Windows Search Companion makes it easy to find duplicate files with the file search utility.

There are also many fine and free programs for accomplishing this mechanical feat. Let's first look at the Window's utility.

Create a Folder on My Desktop by right clicking and select new folder. Name this folder "Mixed up files" or something you can remember. It will be on your desktop.

GOTO->START->(menu pops up)->Click Search(magnigfying glass icon)->All Files and Folders->
Stop and take this in.
Text files will end in .txt, word docs end in .doc or (2007) .docx
picture files will most likely be .jpg, .bmp, .gif, or .png.

We are going to use a wildcard search. An asterisk(*) represents the filename ina wildcard search.

For example in the [All or part of the filename] Box, we can search for ALL files of that flavor.
Type these wildcards in the first box exactly or copy and paste.
*.txt; *.jpg; *.gif; *.bmp; *.png;

LOOK IN: Drop Down Box-> CLICK->My Computer

Click Search. Be patient, there may be more than you know of...

Wait for the utility to finish.

GOTO Edit in the Toolbar and choose Select All. Move to the folder you created in My documents.

You know have them in one folder (on your Desktop) and now I will find a utility to handle the job.
You may want to back up to a DVD or CD in case of a crash.

I will be back tomorrow.

Hope this helps for now.

PC Junktion

Apr 02, 2009 | Computer Utilities & Maintenance

1 Answer

Unable to burn DVD, unable to access the video_TS.ifo

Hope This Helps!!! Please Rate my Response!!! Thanks!!! 
In order for me to better assist you, I will need a copy of your 123 product’s “Log Files”. Below you will find Instructions to assist you in locating these log files for both windows Vista, and Windows XP. I will also need you to include your License ID and/or Customer ID, your version number, and the name of the movie you are trying to copy. 
You may reply to this email with the log files or send them to

1. Click start, and click the “Computer” button. 
2. Once in my computer, double click on the “Local Disk C:” icon, and click on the “Users” folder
3. Double click your User name
4. Once inside the folder, click the “Organize” button in the upper right hand corner of the screen.
5. Click “Folder and Search Options”, and move select the “View” tab.
6. Scroll down to the “Hidden Folder’s” file, and select the “Show Hidden Folders and Files” button. Click “Apply” and “OK”
7. Now you will be to see the “AppData” folder, double click that folder.
8. Once there double click the “Local” folder, then the “Virtual Store Folder”, “Program Files”, “123 Copy DVD”, and finally “Log”.
9. Attach to email, and email it to


1. Click start, and click the “My Computer” button. 
2. Once in my computer, double click on the “Local Disk C:” icon, and click on the “Program Files” folder.
3. Once inside the folder, specific to your program (Example: 123Movies2PSP or 123CopyDVD)
4. Attach to email, and email it to Follow Each and Every Step!!! 

Feb 17, 2009 | Navarre 123 Copy Dvd Gold for PC

6 Answers

To eliminate popup AOL's SpyZapper No Longer Available

AOL FINALLY listed the way to remove this major annoyance.
And it actually WORKS.

Delete the SpyZapper components manually. Log in to your computer using the administrator username and password, and then search and delete the following files:
  • AOLszs.drv
  • settings.ini
  • OptScan.exe
Note: Generally these files are located as below:
AOLszs.drv & settings.ini files location:
  • In Windows Vista: C:\ProgramData\AOL
  • In Windows XP: C:\Documents and Settings\All Users\Application Data\AOL
OptScan.exe file location:
  • In Windows Vista: C:\ProgramData\AOL.
  • In Windows XP: C:\Documents and Settings\All Users\Application Data\AOL\C_AOL 9.1

Dec 25, 2008 | Computer Utilities & Maintenance

6 Answers

How to convert jpg to pdf file...

Start your graphics processing software ( for example google picasa or as im demonstrating mircrosoft pait.

2. Open a JPEG picture document
3. Select from main menu "File"->"Print"
4. Select Printer "Virtual PDF Printer"
5. If you need to adjust PDF generation options, click the "Property" button on the right
6. Click "OK"
7. A dialog will pop up, assign the folder and file name of the PDF document to be generated

let me know if this helps

Feb 03, 2008 | ScanSoft PDF Converter Professional...

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