Question about Symantec AntiVirus 10.0 with Groupware Protection Business Pack for PC

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Windows pops up everytime i right click a folder or file!

LOOK: i dont know what to do! i dont even know if i have the program installed becaused i've tried several times to uninstall it and cant find the folder where it is installed. I've tried remove programme from control panel, ccleaner and tune-up utilities uninstall manager. thanks for your time.

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  • tsuwal Aug 25, 2007

    i didnt have the set up file so i used programmes like Ccleaner and Tune-up. Neither solved... I had luck when i tried "Windows Install Clean Up". the problem was completely gone.
    i didnt experiment your suggestions but thanks though.

    I like your forum and people here seem to have a lot of experience and knowledge.

    Till next time.

  • Anonymous Feb 16, 2009

    i have same exact problem



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Hi, It would seem that at one time Symantec AntiVirus was installed in your PC. Part of its protection design is to ingrain itself within the shell of windows explorer. There is a possibility that the program was forcibly removed by folder delete and not through the usual uninstall as you posted. Remnants of the program are still present/active and were not uninstalled. A couple of things you can try: 1. Install Symantec AntiVirus again and then uninstall using the auto/complete option; 2. Install Norton Utilities and run WinDoctor, after scanning, click "Repair All"; 3. Install WinOptimizer and and run using User Defined option, check everything and start, delete erroneous entries; 4. go to Start, Run, type "msconfig" without the quotes, in the Startup tab, uncheck all references to Norton or Symantec; 5. go to Start, Run, type "regedit" without the quotes, in the Registry Editor press Ctrl + F, type "Symantec" in the Find what, click on Find Next, delete all instances. This is of course assuming that you do not have any other Norton/Symantec programs essential to your PC and that you have taken the usual precautions of registry backup, system restore point. Hope this be of some help/idea. Post back how things are or should you need additional information. Good luck and kind regards.

Posted on Aug 24, 2007


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