Question about Saeco Vienna De Luxe Espresso Machine

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Water leaking Came home from vacation and found all the water had leaked out of the machine. I refilled it and you can hear it dripping out and flows through the bottom of the machine and onto the counter. Any suggestions on what might be wrong?

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Re: Water leaking

Depending on the age it could be just some orings leaking or a connection that has come loose. Or it could be the boiler leaking. Not knowing the age it is had to know which. You should google "saeco repair" and have an authorized repair center take a look.

Posted on Aug 26, 2007

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Leaking underneath

You are not alone having the water leak in your SS-700. For better understanding what caused that leak please read the review on Cuisinart SS-700:

Nov 22, 2011 | Cuisinart SS-700 5-Cup Coffee Maker

3 Answers

My Saeco Incanto Sirius machine keeps asking for yet another VENTILATE cycle

This means the water cannot flow through the machine. Normal fix is to prime the machine (turn water dispenser on, fill a cup) or descale the machine. Go through the menu, select descale, enter, then turn the steam knob fully anti-clockwise. You should put the descaling solution in the water tank first.
If you have the auto-descale in the menu then run it. Run the solution through the machine twice. Then rinse well.

Oct 03, 2008 | Saeco Vienna De Luxe Espresso Machine


Bosch tassimo T65 - water draining in to drip tray possible cause and resolution

I had a problem on my Tassimo T65 where water was entering the bottom drip tray through the small hole at the rear. It seems many people have this problem but after researching on line there is little help although I found on this sit how to take the coffee maker apart and from that thread the possible cause for my own issue.
So if your machine seems to be leaking from the small drain hole to the rear of the drip tray try this before you think it is either in need of specialist repair by Bosch at a cost almost the same as a new machine or before you start to take it apart and have a look yourself.
CAUSE - The water is coming from the drain hole because the pressure valve at the top of the machine is blocked with calcium deposits through prolonged use without descaling sufficiently.
SOLUTION - Purchase a good quality coffee machine descaler. Sit the whole coffee machine in a tray or large oven tray so you can collect the overflowing descaler throughout the process, it's not economical to waste this solution. Remember to clean down and dry the coffee maker each time.
Use at least half strength descaler do not water it down more than 1:1
Follow the descaling process by inserting the yellow disc and holding the start button down for 3 seconds.
Repeat this process several times, recovering the fluid leaking in to the tray and cup or container. If you start to see small lumps being dispelled in to the cup try to remove these for further descaling.
After several cycles you should notice that the leaking or flow of water from the bottom drain hole becomes less until it stops. To force the dissolving scale out of the pressure valve try running the normal clean cycle but with the descaling solution, the flow is longer and will help flush the restriction.
After a number of descaling and clean cycles the leak or flow from the drain hole will have stopped, if not continue till it does.
Note: I ran cycles for about 2 hours with periods of rest to allow the solution to do its work.
Now the leak or flow has stopped clean out the reservoir and replace with clean water and run at least 4 clean and rinse cycles.
i hope this works for you and now enjoy your coffee.

on Jul 02, 2014 | Bosch Coffee Makers & Espresso Machines


Ventilate error -

The following procedure works when you get the ventilate error:

The Ventilate sign can be due to one or more of the following reasons:
Cause 1- Water leaking from the inlet valve below the water tank. The hose from the inlet valve to the pump can be air locked. When using the hand pump, do not thrust its nozzle too deep
Cause 2- Blockage in the passage of water due to clogged passage anywhere between the pump and espresso delivery nozzle.
Cause 3- Pump is not working. Open steam/water outlet knob and hear the pump work. If you do not hear any noise from the pump, this may be the main cause.
Cause 4- Flow meter is faulty. This part is like the water meter for homes. It measures the flow of water and signals the electronic board. The malfunctioning flow meter will not send signals even when water is flowing through it.
Cause 5- Hose is disconnected and water is not flowing in the system.
Cause 6- O-rings at hose connection is leaking, reducing the water flow to be sensed by flow meter.
Cause 7- Boiler gasket is leaking. Reduces flow of water through the system.
Cause 9- Brew unit is blocked, blocking flow of water through the flow meter. This also causes pump to slow down and ultimately stop with muffled sound within 15 seconds.
Cause 10- Brew unit not connecting brew valve, preventing flow of water. Same sign under cause 9.
Cause 11- Steam is leaking. Registers reduced flow of water at the flow meter.
Cause 12- Solenoid valve is blocked or solenoid coil is bad. Same observation as cause 9.
Cause 13- Electronic Control board is bad. Though rare it can happen due to condensed water from leaking steam. When steam is leaking or boiler is leaking, machine should not be used any more to prevent steam shorting the Electronic board.
Some of the above causes can be checked and corrected before seeking technical help. Do not assume anything without physically checking each of the following:
1- Make sure the water tank is full. If the water tank has water level float, make sure the float is in its housing and it floats as water is filled in the tank. If the level float does not rise with the level of water, then replace the float.
2- Water is not leaking from below the tank. The inlet valve is good. If leakage is present, replace the gasket in the water inlet valve.
3- Prime the machine by opening the hot water knob for 20 seconds or pressing the hot water button. Hot water flow shows the boiler is not blocked with minerals and pump is good. The solenoid valve is good.
4- Water & steam flowing normal, check the brew group for blockage. Determine when was the last time brew group was cleaned. Clean the brew group as explained elsewhere on these pages. If the machine has pre-ground function, try making a fake espresso (without coffee). Make regular espresso in other models to make sure that water goes through brew group and espresso is dispensed.
4- If hot water does not flow because the pump is not activated, then pump is bad. Replace pump.
5- Pump starts to work but within few seconds its sound is muffled and finally stop. This indicates there is serious blockage in the water line or the boiler is clogged with mineral deposits. If water is leaking and seen on the counter top, the chances are that water is leaking from hose connections(replace O-rings) or the boiler is leaking from seams (replace boiler).
6- Prime the machine by opening steam outlet for 20 seconds. Steam flow shows that steam boiler / steam outlet is not blocked. If the steam does not flow, then steam boiler or steam passage is blocked. Replace steam boiler or steam valve
7- Check the solenoid valves to make sure that they open & close as the coil is energized. Solenoid valve is located between the pump and boiler. The pump is activated simultaneously as the solenoid valve when espresso selection button is pressed. Some models may have a solenoid valve near the steam valve. In these models, the solenoid valve is activated to allow passage for steam/hot water. If the valve is not functioning, the ventilate sign will appear.
7- Hear the pump work when priming the machine. Louder noise from the pump can be due to
** air-locked water hose, or
** water is not sucked from the tank or the pump is sucking air instead of water or
** the diaphragm inside the pump has lost flexibility and not developing pressure to push water forward
** the hydraulic system is blocked at one or more locations due to mineral sediment. Find the location and cause of the block and correct it.
** Clean the brew unit (see cleaning instructions) and make sure that
a- the ground coffee used is not powdery fine.
b- The dose of coffee grounds is not in excess specification
c- check if there is blockage. Find the cause and remove it.
8- If steam and hot water flow is normal, but the ventilate sign persists, then the flow meter or the electronic control board is bad. Replace flow meter or the control board, as necessary.

Try also the following:

  • Press hot water button once. Message on the screen will not change, this is normal.
  • Open the steam knob and allow the water to flow freely from steam wand into a cup. The screen should now read "Hot water,ventilate", you may need yo empty several cups of water before message changes. In some case it is necessary to refill the machine container without interrupting the operation.
  • As soon as the screen displays "hot water," turn the steam valve off .
  • If the machine warms up again, then problem is fixed.

on Jan 21, 2011 | Saeco Magic Comfort Plus Espresso Machine

1 Answer

My pasquini livia machine is leaking from the base of the steam wand. Perhaps it is a gasket how do you replace these?


You have to take apart the system for changing the gaskets.If you are not a technical savvy don't try for it.Here is the parts diagram for your machine.Many of my fixya customers took apart the system to change the valve and they suffered a lot to fix it again back.All the best.
1 Boiler end gasket 11 Expanse Valve 21 Group gasket 2 Heating element 12 Drain 22 Refill solenoid 3 Gasket for above 13 Pressurestat 23 Group touch pad 4 Steam + water valve 14 Main switch 24 Drip tray grill 5 Pop off valve 15 Group 25 Water flow meter 6 Bleed valve 16 Group solenoid 26 Drip tray 7 Water level Probe 17 Group handle 27 Basket 8 Auto refill relay effect 18 Filter basket single 28 Steam-water valve knob 9 Heater exchanger injector 19 Plastic gasket 29 Manual refill valve 10 Heat wand 20 Site glass 30 Shower screen

the gasket look like this.I will cost around 12$.

Please do rate the solution if the issue is resolved or post a comment for further assistance.

Thank you for using fixya have a nice day:-)

Dec 29, 2010 | Pasquini Livietta Espresso Machine

1 Answer

My incanto classic worked wel for years. But hthere is a problem now. After refilling the water reservoir the left red light is flashing. I start refiiling by opening the steam circuit. I hear the...

Hi Your problem is the flow meter. It has a restriction and is not sending the correct signal to the computer. Replace the flow meter and you should be good.

Feb 21, 2010 | Saeco Incanto Classic Espresso Machine

1 Answer

Coffee doesnt flow but water gathers in the drip pan instead.

Hi Your problem is probably the boiler leaking. Its located just above the drip tray in the center of the machine. When it starts leaking it goes into the drip tray or on the counter top. If you can remove the top, you can see if the boiler is leaking. There will be a white line between the 2 halves of the boiler.

Feb 09, 2010 | Saeco Magic De Luxe Espresso Machine

1 Answer

Not building pressue

Water damage to the flow meter can cause the machine to not function at all. We have seen water leaking from the water tank leaks right on the flow meter and stops the machine from heating and contining its start up proceedure.

Espresso machine Sales and Service.

Sep 04, 2008 | Pasquini Livia 90 Espresso Machine

1 Answer

Hi, we have aa Saecco Cafe Grande an automatic Espresso Coffee machine. We purchased over 1 year ago from Future Shop. The machine only recentlly started to leak from the bottom, I did some...

Possible areas are the steam valve leaking or the boiler valve housing is leaking. I suggest Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at :

Apr 05, 2008 | Saeco Vienna SuperAutomatica Coffee...

3 Answers

Leaking Water shorts out machine

I had the same problem. What may be the problem is the tiny water drip hole that feeds the drip tray is blocked with coffee sludge. Open the machine and remove the dump bucket, drip tray, and the brew group. Behind the brew group is a flat plastic piece which has a small drip hole at the bottom of it. This may be blocked which causes the water that should go into the drip tray to build up and overflow inside the machine running onto the countertop. Clean out the area behind the little drip hole and the hole itself. This should cure it.

Nov 16, 2007 | Saeco Vienna SuperAutomatica Coffee...

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