No OTA Signal

First ,what is the current input source? If the source isn't connected to the coaxial antenna (RG59) jack, then most TVs will not have the channel scan option available.

Next, the only L2614XW02 I've found is a version of the Maxent MX-26X3 TV. This TV only has an analog tuner. Very few analog OTA stations are still broadcasting and those that are use low-power transmitters. Thus you have to be close to the signal source to receive the broadcast. For most stations, you'll need an OTA digital to analog tuner converter box. Similarly, if you have cable and use a set-top box, that will not be a signal that the TV will tune in directly. Use the set-top box to search for channels.

I hope this helps.

Cindy Wells
(Note: the tuner can be damaged by a surge that came through the antenna. My household lost a converter box and a TV following a nearby lightning strike. If this is the case, you may need to replace the TV or at least the main board. ShopJimmy lists that part as out-of-stock, https://www.shopjimmy.com/maxent-dpwb11497-ml-b-main-board-for-mx-26x3-l2614xw02/ )

If you are dealing with OTA signal, you need to check a few things yourself. First, check that your antenna hasn't rotated out of alignment with your local transmitters. If you have only recently gone to OTA TV, use http://www.antennaweb.org or http://www.tvfool.com to check where your antenna should be positioned. (tvfool.com gives a more complete list of channels for most areas. antennaweb gives a very conservative list, even though it assumes an outdoor antenna.) Check your antenna wire(s) for damage. Sometimes the center wire in RG-59/RG-6 gets damaged as the wire is connected to the port on the TV or jack. Make sure that the surrounding shielding isn't damaged. Try a new cable (particularly if the connector was recently added/replaced).

Next what type of antenna are you using? If you have an amplified antenna, check if the amplifier has power. If you can, disconnect the antenna from the amplifier and check if the signal has enough signal strength for the TV tuner. (Also remove any splitters for a similar test.) I've seen amplifiers get hit by a power surge and turn into filters that block the signal.

You may need a different antenna. Outdoor antennas are recommended if your stations are more than 20 miles away or there are tall buildings, mountains, or trees between you and the station transmitters.

Next, if possible, check if the tuner from another TV can pick up the signal. Different tuners have different sensitivity limits. If that is the case, try an amplifier on the incoming signal.

If none of these tips help, you may need a technician to check things out. I hope this helps.

Cindy Wells

What is your TV signal source? Press the Input button on the remote and try another input. (Make sure a DVD player or set-top box is on.) If you are on the TV input, try a different channel. Next make sure that your cables are securely connected to the TV and devices. Replace with new cables to test them. If you use an OTA antenna with a splitter, try a direct connection. (Similarly, if you have an amplifier on the signal, try a connection without the amplifier.)

For OTA or direct cable connections, try accessing the Channel Setup menu and rescanning for channels.

I hope this helps.

Cindy Wells
(I get some weak channels that give No Signal messages when the transmitter has a problem or the weather is bad. I've also had a signal splitter/amplifier fail and block specific channels by becoming a filter. The direct connection identified the amplifier problem.)

HD is pretty critical and if a indoor antenna do not expect much or anything for that matter.

First make sure that your Input is TV. Use the Input button on the remote (to the right of 0) or on the side of the TV (lowest button). To watch OTA channels, after connecting the appropriate antenna for your location with a coaxial cable to your Antenna In port, press Menu then use the arrows to select the Setup submenu. Press Enter to access the submenu and select Installation. Then select Terrestrial and then Input Configuration. Here select Antenna as your input. Press Enter to save. Then scan for channels by returning to the Terrestrial sub menu and select Channel Program to scan all available channels.

Since digital signals are either sufficient for your tuner to interpret or give No Signal, you need to select your antenna and point it with care. Go to anntennaweb.org or tvfool.com to get information on the stations that you should be able to get in your location. Antennaweb assumes an outdoor antenna but still gives a conservative list of available stations. TVfool gives stations depending on the color code of the antenna (indoor, outdoor, amplified) and their directions. If you are sharing the antenna signal with multiple TVs, you may need an amplified splitter. (If you do have an amplifier, you may want to test removing it from the line and directly connecting the 37HL17 to the antenna. When amplifiers get damaged they can turn into signal filters which block the signal completely.)

If you have the correct antenna, check if another TV receives the stations. If so, you may have a bad tuner on the TV. (Some TVs have better tuners than others and pick up the stations even with lower signal strength.)

I hope this helps.

Cindy Wells
(I use an outdoor antenna and antennaweb indicates that I should only get the stations from 10 miles away. I actually get those from 30 miles away as well. When I set up a neighbor's TVs with indoor antennas, one only gets the stations 10 miles away and the other gets the stations that are 30 miles away. The two antennas couldn't be rotated to the same direction.)

You need to find out what antenna you need and the direction it should point to get your local stations. Antennas are given a color rating based on how far away the transmitter is that can still provide a good signal. The actual results may vary due to trees, hills and buildings.

antennaweb.org and tvfool.com are good starting points; just type in your address. Antennaweb.org is very conservative in the available channel list even with assuming you have an external antenna. Get the appropriate antenna and point it in the best direction for the channels you want. Connect it to the TV (coax) and set the TV to scan for OTA channels. (Usually the source or input must be TV and then enter the menu to set the TV to OTA signal and scan for all channels.) You do need an ATSC tuner these days.

If you are splitting the antenna signal to several TVs, you probably should add an amplifier to the setup.

I hope this helps.

Cindy Wells

Your TV doesn't matter as much as where you are and what might block your signal. Go to antennaweb.org or tvfool.com and plug in your address. These sites will tell you what OTA stations are likely to be available if you point your antenna in specific directions. Antennaweb assumes an outdoor antenna and is very conservative in the channel information (gives me 2 stations 10 miles away and I get 10 (those 2 and the rest from 30 miles away).

tvfool.com gives more details (and antenna strength information). Use this data to choose your antenna (green, red, purple - listed on the box or sales spec sheets in most stores/online stores). Add an amplifier if the signal is split between several TVs.

I hope this helps.

Cindy Wells
(the tuner does matter a little; a great tuner gets more channels with the given signal strength. With digital signals, you either get enough signal to view the station or it's out.)

You should be watching tv in no time. Email me and let me know how it went I would like to know if I was able to help. [email protected]

1-You didn't say what model tv you have. Is it a HDTV?
2-Are you using an over the air (roof) or set top antenna connected to the tv?
3-Are you getting the no program or weak signal message on all channels?
4-Have you tried first cycling through the source or input button to make sure you are on TV and not on an input. Sometimes if you are on an input and for example the device connected to that input is off you wil get a no signal until you turn the device first but you probably already know that.
5-When you were in the process of scanning for channels assuming you had an over the air antenna connected did you make sure and select the ota option and not cable? if you have an ota antenna and not cable you need to select ota before scanning for channels.

Now assuming you have an ota antenna and you chose ota before scanning or doing a re scan and after the scan you still get the no program or weak signal message that means there is no signal and you may be using the wrong antenna or try moving the antenna in the direction of the television tower if you know where that is or turn in another direction but unless you are using the wrong antena you should get something.

Assuming you received some channels or even if you did not, try to and add channels by hand. Heres how: first you need to know the RF frequency channel or digital channel its transmitting on you just cant input the number of the display channel you want like on a tube at least not initially but you can after you first input the rf or digital channel number first and saving it on your tv then you can just input the display channel number you are used to. Heres how to manually force the tv to enter a channel without a scan or re scan and possibly loosing other channels with a rescan.

Go here http://www.rabbitears.info/search.php and go to state search choose your state from drop down list and click search now do you see the list of stations? on the left you have the display channel (thats the number you usually entered on a regular tv) and next to that is the digital channel (thats the number you need to enter on an hdtv or dtv initially to force the tv to accept the channel because if you just enter the number your used to initially the tv wont find it) the tv should now automatically redirect you to the channel you are normally used to and any digital equivalent and any sub channels for that channel. Now save it into memory in your tv menu channel list. do this for every channel for your area if you were unable to pick up any stations during a scan.

You should have your system setup in the following manner below:

You also will only be able to receive the HD locals with a HD OTA antenna. It is possible that you will need to turn the satellite off in this room to view the OTA's effectively.

Also you should use a splitter as depicted in the picture by the red boxes to combine signals of this frequency. The blue box is the diplexer on the incoming satellite feed and the black box is the seperator that most dual tuners use. If yours does not utilize this device you will have another cable coming from the outside of the house to the back of the receiver. The location of the ports on the back of the receiver in my diagram may differ in position on your receiver so obviously connect them to the proper port. I hope this ressolves the issue and there is no need to seperaate the signal at the remote tv as it will only be a duplicate of the same signal you have connected already as OTA and the TV2 backfeed are of the same frequency range.

If your set does not have an ATSC tuner, for HD, then you need to be using a suitably equipped STB.

Your satellite STB - box - should take in OTA channels and display them as part of its normal operation, tho. It takes in the antenna signal from your roof antenna and displays the HD version of your OTA channels, if it is an HD STB, along with the HD channels it gets from the satellite overhead.


Mr Bob