Receiving faxes I have just moved the mc from the other office. I thought I had set it up ok and it will copy but not receiving faxes. the memory has been received.

The fax machine may be in secure receiving mode. The following is from the User's Manual section on Faxing. downloadcenter samsung com

Receiving in secure receiving mode

You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of received faxes when the machine is unattended. In secure receiving mode, all incoming faxes go into memory. When the mode is deactivated, any stored faxes are printed.

Activating secure receiving mode

1. Press (Fax) on the control panel.
   

2. Press Menu until Advanced Fax appear.
   

3. Press the left/right arrow until Secure Receive appear and press OK.
   

4. Press the left/right arrow until On appear and press OK.
   

5. Enter a four-digit password you want to use and press OK.
   

   You can activate secure receiving mode without setting a password, but cannot protect your faxes.
   

6. Re-enter the password to confirm it and press OK.
   

7. Press Stop/Clear to return to ready mode.
   

When a fax is received in secure receiving mode, your machine stores it in memory and shows Secure Receive to let you know that there is a fax received.
Printing received faxes

1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."
   

2. Press the left/right arrow until Print appear and press OK.
   

3. Enter the four-digit password and press OK.
   

   The machine prints all of the faxes stored in memory.
   

Deactivating secure receiving mode

1. Access the Secure Receive menu by following steps 1 through 3 in "Activating secure receiving mode."
   

2. Press the left/right arrow until Off appear and press OK.
   

3. Enter the four-digit password and press OK.
   

   The mode is deactivated and the machine prints all faxes stored in memory.
   

4. Press Stop/Clear to return to ready mode."
   

hi; Receiving Both Documents and Telephone Calls Automatically: Fax/Tel Mode If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by adjusting the following settings: ??? Adjust the time the fax takes to check whether a call is from a fax machine or a telephone (<RING START TIME> setting). ??? Adjust the length of time the fax rings when the call is a voice call (<TEL RING TIME> setting). ??? Set whether the fax switches to receive mode after the ring time set in <TEL RING TIME> has elapsed (<DEFAULT ACTION> setting). 1 Press [Menu]. 2 Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy]. The LCD displays <USER SETTINGS>. 3 Use [{] or [}] to select <RX SETTINGS>, then press [Start/Copy]. The LCD displays <ECM RX>. 4 Use [{] or [}] to select <FAX/TEL AUTO SW>, then press [Start/Copy]. The LCD displays <RING START TIME>. 5 Press [Start/Copy]. 6 Use the numeric buttons, or [{] or [}] to enter the time the fax waits before ringing when it receives a call, then press [Start/Copy] twice. 7 Use the numeric buttons, or [{] or [}] to enter the time the fax rings while waiting for someone to pick up the Handset, then press [Start/Copy] twice. The LCD displays <RECEIVE>. Note ??? If paper jams, see "Troubleshooting" on page 53. ??? If the Ink Lamp lights up faxes will be received to memory. 8SEC. 22SEC. Use [{] or [}] to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy]. This setting tells the fax what to do if the Handset is not picked up within the specified ring time set in step 6. 9 Press [Stop]. Setting ends and the fax returns to standby mode.

OK...I'll ask a dumb question....have you tried to make a copy on your machine.???? If the pages are still blank, just a thought would be to check that you havn't installed the roll of paper in upside down.

The "Out of Memory." message means the memory capacity of the unit has been exceeded. Please follow the steps below to resolve the issue.

>Please press Menu, press the Up or Down Arrow key to select Fax and press OK.
>Please press the Up or Down Arrow key to select Setup Receive and press OK.
>Press the Up or Down Arrow key to select Memory Receiveand press OK.
>And, press the Up or Down Arrow key to select Off and press OK. Please read the section carefully.

If you have faxes stored in the memory, you will receive one of the following message:

>Erase All Fax (Doc) ?
>Print All Fax?

>If you press 1(Yes), faxes in the memory will be erased or printed before the setting changes. If a backup copy has already been printed it will not be printed again.
>If you press 2(No), faxes in the memory will not be erased or printed and the setting will be unchanged.


You can also refer the steps mentioned on the page below.

http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/000100/000095/faq000195_031.html?reg=us&c=us_ot&lang=en&prod=mfc490cw_all

When Fax Storage is set to On, copies of all received faxes are stored in the memory, thus using up a portion of the memory available for other functions.

The Fax Storage feature is utilized for Fax Forwarding, Fax Paging and Remote Retrieval. If you do not need these features, verify that Fax Storage is set to Off by doing the following:

1. Press the Menu key on the control panel.
2. Press the Up or Down Arrow key until Fax appears on the LCD. Then, press OK.
3. Press the Up or Down Arrow key until Remote Fax Opt or Advanced Fax Operation appears and press OK.
4. Press the Up or Down Arrow key until Fwd/Page/Store or Forward/Store appears and press OK.
5. Press the Up or Down Arrow key until Off appears and press OK.
6. If you have faxes stored in the memory, you will receive a message that reads Erase All Fax? 1. Yes 2. No.
   
   If you want to erase all the faxes in the memory without printing them out, press 1 (Yes) and then press Stop/Exit.

I don't believe there is anything wrong with your fax machine. I think the receiving party may have a DIGITAL phone line.

If you can make a full copy with your machine then, your machine is OK.

When the HP Office jet series all-in-one front panel screen displays Memory Full, the HP Office jet all-in-one is not able to send, receive or forward faxes. Copying will also not work. WORKAROUND: Though the memory buffer should clear itself automatically after proceeding with the next task, like receiving a fax or starting a copy job, these suggestions below may help you clearing the memory buffer by:

• Add paper to the HP Officejet series paper tray
• Clear a possible print jam and proceed printing the fax.
• Reduce the copying or faxing resolution via the front panel's menu.
• Use the HP Manager to send a (group) fax or making a copy. More memory is available this way, as the HP Manager utilizes the PC memory. When sending a group fax, the HP Officejet all-in-one's memory is filled to capacity. To copy in color is only possible from the HP Officejet Manager.
• Press START to clear the message. If this message persists, unplug the power cord, and after at least 15 seconds plug the power cord in.

CAUSE: The HP Officejet series memory may be full due to: Copying on Photo quality or sending a group dial, which will use an extensive part of the internal memory's capacity. No paper in the paper supply tray, while receiving a fax. This may result that the data remains in the buffer. Print jam while receiving a fax or copying. The data is still stored in the buffer. System error displayed on the HP Officejet display window. SUMMARY: The HP Officejet series will not fax or copy without sufficient memory to store the data of the page in the buffer before printing the receiving fax or the copy.

Try this :
To resolve this situation do the following:

1. If another operation is in progress (example: receiving a fax,
printing, etc), press STOP/EXIT, wait until it's completed and then try
again.

2. Clear the machines memory. This can be done by turning off Advanced
Fax Operations.

a. Press MENU.

b. Press the UP OR DOWN ARROW key to choose Fax.

c. Press OK.

d. Press the UP OR DOWN ARROW key to choose Advanced Fax Operation.

e. Press OK.

f Press the UP OR DOWN ARROW key to choose Fwd/Page/Store.

g. Press OK.

h. Press the UP OR DOWN ARROW to choose Off.

i. Press OK.

j. Press STOP/EXIT.

If received faxes are left in your machine's memory when you change the
Advanced Fax Operations and a backup copy has already been printed, the
LCD will ask:

Erase All Fax?

Yes - Press 1
No - Press 2

If received faxes are left in your machine's memory when you change the
Advanced Fax Operations and a backup copy has not yet been printed, the
LCD will ask:

Print All Fax?

Yes - Press 1
No - Press 2

# If you press 1, faxes in the memory will be erased or printed before
the setting changes.

# If you press 2, faxes in the memory will not be erased or printed and
the setting will be unchanged.

k. Try your operation again.

Good luck...

hi,

check whether the auto answer is turned on...

either u have the button on the front panel of the printer itself "auto answer" or u will have it in the fax menu...

press the menu button and scroll down to fax setup or advanced fax setup, make sure the auto answer option is turned on....

thanks and regards
agnel

TYPICALLY A FAX MACHINE WILL RECEIVE MESSAGE IN MEMORY WHEN NO PAPER OR TONER/INK FINISHED INDICATION IS THERE, REPLENISH THESE SUPPLIES WITH GENUINE ONES AND FAX WILL START PRINTING. IF PROBLEM IS NOT SOLVED , PLEASE TRY TO CLEAR THE SETTING FOR MEMORY RECEIVING, IF STILL NOT SOLVED TRY BRINGING THE MACHINBE TO FACTROY SET SETTING BY CLEARING THE MEMORY. HAPPY FAXING OMNIPRESENT