I am trying to change the ink cartridge , but can't access the used cartridges as the carriage doesn't stop in the ''window'' used for changing the ink cartridges.Any suggestions?
It would help if you told us the printer make & model, however the easy way (for most inkjets) is to turn on the printer, when the carriage moves across simply pull out power cable or switch off at the wall socket. You can now push the carriage into the right position. Ensure it is pushed back the the park position before turning back on.
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