Question about Nikon Coolpix 5400 Digital Camera

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Sensor failure blurred, pink coloured distorted images appear on lcd screen. camera is rendered useless

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Re: sensor failure

There is no way except to replace the ccd.Advised to consult with a authorised service centre.

Posted on Aug 25, 2007

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The lcd screen distorts & my pictures show up pink on the display screen on my ixus 500

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1 Answer

Camera showing/taking distorted images

According to many respected sources with far more expertise than myself, the symptoms you are describing also fall within the realm of Canon CCD failure. In Canon's Service Notice: CCD Image Sensor Advisory, they outline the most common symptoms (distorted images, LCD showing only a black screen, etc.). They have conveniently limited the description to the bare minimum. More symptoms of the failing CCD include: pictures appearing on LCD show up with severe color variations (pink-purplish or green tint), colored "streaks" or "lines" throughout pictures, and wavy distortions in image. Most of these symptoms include the color variations, but not always. The lines or waves can appear in any direction and with varying degrees of severity. Some LCDs do not go black, but turn totally purple. Here is a link to a very informative article that should clear up any questions you might have.
Digital Camera Repair Blog

If nothing else, call the Canon Customer Support Center at 1-800-828-4040. They will ask questions to identify whether or not you are having the same symptoms as described in the Product Advisory. I have been through this twice, and both times they were very nice and very helpful. Even if you don't qualify for the free repair, it didn't cost a thing to find out.
I hope this has been helpful.

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Failing CCD- if less than a year old return to vendor. If more than a year old contact Canon This may be eligible for free replacement- due to a faulty batch of chips that were in circulation used my many makers,

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Image issues

Your camera may be subject to a recall by Canon. Take a look at: That page includes contact information.

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