Question about Canon CanoScan D1250U2F Flatbed Scanner

1 Answer

Error message when scanning

Hi, I have been using my canoscan D1250U2F for three years without a problem. my power supply lead stopped working and I recently bought one from cannon to replace it. When I go to import via Photoshop, I get the scan gear CSu come up and the light on the scanner moves over the picture to scan and then an error message pops up... Cannot scan for these reasons - the original may not be set correctly. - The film adapter unit protective sheet may be put in place. the lamp may not be wamed up. (it takes a few minutes for adjusting lamp on low temperature) Scanner driver will now close. I have of course checked the things listed and all is OK and then I have uninstalled the driver and applications 5 times today and it makes no differnce at all. Any help, I am soooo frustrated!! Thanks Mohey

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Canon Master
  • 12,061 Answers
Re: Error message when scanning

Seen this B4 ya scanner system board is borked... the power Supply failure is a symptom.. Probably ya port inerface/PSU ... so it's either shop it or ship it ... :)

Posted on Aug 24, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I'm getting 2 error messages when I import the Canoscan D1250U2F from Photoshop: 1) ScanGear CS-U: Cannot communicate with scanner. Cable may be disconnected. Check status. Scanner driver will be...

I have many years experience repairing Canon scanners so here is my suggestion for you.

This is a common problem with all Canon scanners. If you do a lot of scanning or leave your computer on all the time and never shut it off. What is happening is the memory fills up with all of the images and it needs to be cleaned out. If you reboot (restart) your computer it will clean out the memory and your problem will go away. I always recommend that if your going to be scanning a lot then do it off a fresh reboot and you should be able to your hearts content.

I hope this helps you out.

Mar 04, 2011 | Canon CanoScan D1250U2F Flatbed Scanner

4 Answers

Canon Canoscan D1259U2F dont have any driver for Windows 7 64-bit

the only successful method I found for using CanoScan D1250U2F in 64 bit Windows 7 (I guess the same would be for 64 bit Vista) is to use Windows XP Mode in Virtual PC (attach the scanner as USB device and that's it - works perfectly)

I had a problem with Windows 7 detecting the device as CanoScan (needed for Windows XP Mode to detect is as USB device and allow attach) - the solution was to unplug the scanner, plug it in and CANCEL Windows 7 hardware detection process before it finishes - this leaves it as "CanoScan" device (auto-detect will leave it as "Unrecognized device" and with that unusable/un-attachable in Windows XP Mode)

latest versions of Windows XP Mode will make your hard drives accessible as network locations (no need for external media)

Jan 01, 2010 | Canon CanoScan D1250U2F Flatbed Scanner

1 Answer

Can't install CanoScan D1250U2F on my Windows Vista 64 computer

Before you install try this.

1. Start -> Click Run
2. Enter msconfig and click ok
3. Click Startup tab
4. Uncheck program that you don't want to startup
You can disable programs that you don't want automatically load when you start your computer. By disabling these programs will help your computer startup faster.
5. Click Ok and restart
Now you should notice that your computer startup faster.

My Hot Tips to Make Your Computer Faster:
* Regularly check your startup folder to prevent malicious programs installed itself without your knowledge.
* Delete the temporary files from Temp folder (Start > Run > %temp% > delete all files).
* Upgrade your RAM to makes your computer boot faster : )
I hope this helps you to make your computer faster..

Sep 11, 2009 | Canon CanoScan D1250U2F Flatbed Scanner

1 Answer

My canoscan D1250u2f doesn't even light up. The last time I used it the scan gear didn't find Twain. Now it does nothing. ?????

If it is USB and the device is not recognized in control panel, then there is no power to the system. The cool white fluorescent tubes used in scanners only last approximately one year. Other parts may last about the same time. It's time to change the scanner. It's too costly to change the power unit inside the scanner.

Jul 27, 2009 | Canon CanoScan D1250U2F Flatbed Scanner

2 Answers

Canoscan d1250 u2f red and green lines

Normaly Red Green or Blue lines appear because of Dust in the CCD or due to electronics Failure. If this problem had happened after some SW changes then Try connecting the Scanner to a different Machine.

May 31, 2009 | Canon CanoScan D1250U2F Flatbed Scanner

1 Answer

Error message

Hi toolpusher

Try going to CanoScan Toolbox > Settings and reset the 'defaults' button at bottom... this will restore factory settings and hopefully fix your problem... The other error message you can expect to get is "unable to scan - insufficent memory, check your **** space' (or something similar)... same fix works for both! ...Have had both messages on mine, sounds like a semi-regular conflict on some sort, but seems to be easily fixed. Good luck :-)

Sep 01, 2008 | Canon CanoScan LiDE 70 Flatbed Scanner

1 Answer

Scanner not working after being stored for a year

You must always 'lock' the scanner before you move! It is very sensitive. If you are scanning at 300 dpi, the scanner motors moves the platten by 1/300th of an inch and then the data is scanned. This is a continuous process, but you see only the platten moving.

There are are small plastic 'catches' on the back side. The top portion is 'press-fit'. Carefully remove every plastic catch and you can reach the inner parts. Most probabbly, the clacking noise is because the motor is not able to drive the platten. If you can reset it properly, then the scanner is ready! Ensure cables are not disturbed.

S. Mohan

Jul 27, 2008 | Canon CanoScan D1250U2F Flatbed Scanner

1 Answer


Go to this link. Select your OS (Windows only, there are no drivers available here for Mac OS), and download the standard driver (not the WIA driver) and the CanoScan Toolbox listed under Software. Follow the instructions to install on your computer.

Jun 18, 2008 | Canon CanoScan D1250U2F Flatbed Scanner

Not finding what you are looking for?
Canon CanoScan D1250U2F Flatbed Scanner Logo

382 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Scanners Experts

 Mike M
Mike M

Level 3 Expert

3320 Answers

D. E. Hev

Level 3 Expert

1059 Answers

Mohan Sriraman
Mohan Sriraman

Level 2 Expert

490 Answers

Are you a Canon Scanner Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides