Question about Maclaren Quest Mod Stroller

3 Answers

Wheels have worn down

Hi, The back wheels on our maclaren Quest have worn right down, making it extremely hard to push. Is there anyway to replace these wheels? any help would be much appreciated.

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  • Anonymous Jan 03, 2008

    back wheels woren down

  • Anonymous Jan 07, 2008

    We have a Maclaren Quest pushchair and the back wheels have also worn down. I have been to our local Maclaren repair shop to find that the wheels on my pushchair are now out of date and have been replaced in the past 18 months by new ones. I cannot get my pushchair fixed

  • gekkon Jan 20, 2008

    My wheels on Mclaren Quest get also "down" and would need replacement. Itried to searche internet to get them but not luck can you please help who is selling them (web adress........)

  • mnanpt Feb 07, 2008

    I also have a Quest that was brought in December 2006 with the same problem. Is there anywhere to get wheels from for a pushchair of that age please?

  • Anonymous Mar 04, 2008

    I'm so annoyed that my hardly used buggy's wheels have worn down with alarming speed causing the 'brake' to catch and cause an annoying noise!

  • Anonymous May 02, 2008

    Same thing - back wheels have worn down, makes it hard to push. We'd like to replace / fix instead of buying a new stroller!

  • sarahkay May 26, 2008

    The back wheels on my Quest have also worn down really quickly, seems a shame to throw it out. Any ideas of where I can get new back wheels?

  • stephmcd181 Jun 05, 2008

    i have the same problem, the brake seems to be catching on one of the wheels now and the noise is embarrassing, maclaren do not cover wheels under warranty, this buggy is just 1yr old. their customer service say it incurs a charge, i am waiting on a reply as to how much this is.

  • Anonymous Jul 14, 2008

    i got a reply from maclaren, they wanted 80 euros to replace the wheel on one side, rip off in my opinion,i am now sworn off maclaren forlife as this is the second one to go bad on me. my son is 3 but i have no car or other means of transport so i need a strong sturdy stroller thats cheap. any ideas people? don't wanna spend much as he;s a big lad and can walk sometimes.

  • Anonymous Nov 05, 2008

    I'm so disgusted with this company, I've replaced my wheels three times now. I've now paid almost as much for the wheels as I did the stroller. They should be ashamed.

  • Anonymous Mar 18, 2014

    My two years old maclaren quest sport's back wheels are worn out. I am looking to buy new wheels on line. Can you please give me instruction on how to replace the wheels?

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If you go on the Maclaren website, I know that if you are in the UK its how you do it. Then basically look for the repairs tab, then it will give you the option to search for your nearest stockist of these wheels. Beware you may need to travel a distance! Maclaren aren't the best when it comes to customer service, and they need to work on how to improve the back wheels..they do wear down way too fast!
Hope this helps - Failing that I found some on eBay?
Best of Luck
Lucy E - London x

Posted on Jan 29, 2009

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Informel@maclaren.co.uk. this is maclarens customer service email. it is impossible get thru by phone, i am dealing with them at present as i have same problem

Posted on Jun 05, 2008

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More than likly these can be replaced but they will probably need to be the same wheels that came off of it i suggest calling the factory to see if you can get them there customer service should also be able to tell you how to remove them

Posted on Aug 25, 2007

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1 Answer

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Hi.

The best way to get parts for the Maclaren is contacting factory.

Please open the page below, select your region and country, and use the Customer Service> Contact link at the bottom of the page to contact Maclaren.

Here the web site.

Regards.

Ginko.

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PRAMS 'N' THINGS
108 St Mary's Road
Market Harborough
Leicestershire
LE16 7DX
Opening Times
Tues - Sat 9.30am - 5.15pm
Phone 01858 433 775
e-mail sales@pramsnthings.co.uk

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PRAMS 'N' THINGS
108 St Mary's Road
Market Harborough
Leicestershire
LE16 7DX
Opening Times
Tues - Sat 9.30am - 5.15pm
Phone 01858 433 775
e-mail sales@pramsnthings.co.uk

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Contact Us

Maclaren USA INC
4 Testa Place
South Norwalk
CT 06854
USA

info@maclarenbaby.com

Can I bring my buggy to Maclaren for repair?

Vist our authorised service agents page to find the closest service agent or contact customer service contact customer service at:
GLOBAL: +44 (1) 327 841 320
UK: +44 (1) 327 841 320
US: 1-877-442-4622

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