Question about Konica Minolta Konica/Minolta Dimage Dual IV Film Scanner
I was scanning color negatives with my dimage and one of my negative strips was too long for the negative holder. It kept the end of the holder open a little. The batch scan did not finish and the holder remained in the scanner. I naivly pulled out the holder when I could not get it to eject by pushing buttons and now the scanner will not reset. I shut everything down and restarted and the green power button just blinks. Any suggestions?
It's possible you have physically damaged it but not certain. One old engineers trick to reset anything microchip based is to unplug the device, both power and connection cable, and hold down the power/on button for 30 seconds (time it as it seems to take forever when you are waiting) this will discharge any static and reset the chip-set to defaults. With that done completely reinsert reinsert the negative tray/holder *before* reconnecting power and test it. No guaranties at this point but defiantly the place to start. Message back if this is no help.
Posted on Aug 26, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Nov 19, 2009 | HP Photosmart 3210 Printer
Nov 28, 2008 | Epson Expression 1680 Professional Flatbed...
Oct 08, 2008 | Elite Minolta Dimage Scan 5400 Scanner
Aug 27, 2008 | Canon MP970 Photo All-In-One InkJet...
Jul 08, 2008 | Konica Minolta Dimage Scan Dual IV Film...
Jan 29, 2008 | Minolta Dimage Scan Dual III Film Scanner
227 people viewed this question
Usually answered in minutes!
Level 3 Expert
Level 3 Expert
Level 2 Expert
Step 2: Please assign your manual to a product: