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Posted on Mar 26, 2009
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Can't find drain pan for Whirpool bottom-mount refrigerator

Refrig/ freezer were not cold enough so trying to clean out and defrost even through it is suppose to self defrost. All frozen up in the back of freezer and want to make sure the drain pan doesn't overflow on wood floors. Manual says to empty defrost pan when moving but doesn't say where is it.....

  • stormn66 Mar 26, 2009

    Thank you - Found it in the back behind a pannel but still can't get to it. At least we could see the water drain so know the hose isn't plugged. Looks like a small "pan" so put a towel in the freezer to absorb the water. Frustrating when they talk about something in the manual but don't tell you how to get to it!



    Thanks again - hopefully now that everything is thawed out it will work right.

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  • Master 700 Answers
  • Posted on Mar 26, 2009
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It should be under neith the unit or in the back on top of the compressor.

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Your drain hose in the bottom back of the freezer is clogged and Iced up and all the defrost water is staying in the freezer and building up. You need to take the freezer back panel off, remove all the ice, defrost the drain, clean, flush with hot water and test the drain line to reach the drain pan under the fridge.
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It sounds to me like your refrig. is defrosting as it's suppose to automatically but the drain in the freezer is blocked so instead of the defrost water water running through the drain to the pan in the bottom of refrig, where it evaperates and you don't need to empty the pan,instead of that since freezer drain is blocked so the water is running into the fresh food compartment.
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Assure that there is enough room for air flow in the freezer or freezer
Check for air flow restrictions in vents
Test the temperature control
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Check the door seals
Test the door switch
Test defrost heater
Test defrost timer
Test evaporator fan
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Check for refrigerant leak
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Check the door seals
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Clean freezer interior with a solution of hot water and baking soda
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You can fix this by yourself and do take care in solving the problem......
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Without a model number or even a brand, this advise can only be general. You have a blocked defrost drain. Each time the refrigerator does an automatic defrost, the resulting melted frost needs to go down to a drain pain near the compressor, where it will evaporate. If the path to the drain pan is blocked, the water has to go somewhere, in your case, down the inside of the liner of the refrig and to the lowest level, under the produce trays. There may be a tube down the outside of the refrig on back which can be removed for cleaning, or the blockage may only be accessable from the area right by the cooling coils inside the freezer section. (usually located behind the back wall, but sometimes under the freezer section floor) You may find that flushing the drain tube using a turkey baster with warm water will be all that it takes to solve your problem.
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