Question about SanDisk Sansa Shaker SDMX9N-512 MP3 Player

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HELP!! I bought this for myself after having problems with another product from a different company. But everytime i try to download songs to this player, it rejects them. My computer says they are being downloaded but the player is not recieving them! PLEASE HELP!! Sincerely, Oceanluvr

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Re: HELP!! - SanDisk Sansa Shaker SDMX9N-512 MP3 Player MP3 & Digital Media Players

They are in the wrong format

Posted on May 25, 2008

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Use Windows Media Player to transfer music and delete songs.
As far as downloading songs, you can sign up for a wide number of music services - each one has a different download method, and the company website will explain how to use it.

Make sure the songs are in the correct format. Make sure the songs are not AAC, WAV, streaming, or some other non-supported format
Mp3 players are more complicated than ever. This player may only accept DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters. Another remedy on unlicensed songs is to hit the "acquire license" link in the license tab, if one exists.
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I think you should ask yourself these questions: 1) Are the song formats compatible with your MP3 player? 2) Is it possible that the website(s) you downloaded them from had/have given you faulty songs? 3) Am I smart enough to figure ot without PC Geek's help that I might need to try to download a different song on the same computer, the same songs on a different computer, or a different song on a different computer? If you answered yes to any of these questions, you should have your solution.

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