Kenwood dnx8120 ipod authorization error

I have the Kenwood 7043BT and i got the same error message today. My ipod is a Ipod Touch 2nd Gen and i had to reset all the settings in my Ipod and it now works fine. Hope this helps

From Kenwood Product support"

"
Thank you for contacting Kenwood USA Corporation. As an authorized agent for Kenwood, we are responding to your recent email inquiry.

Check the cable to see if it says "KENWOOD" on the part where it splits into three cable lines. Many locations are selling cables that appear to be the KCA-iP300V, but are not and do not have the Apple Authorization chip inside of them.

If it does show "KENWOOD," then try reseeting the iPod. This is done by switching the HOLD on and then off, and then pressing the Menu and Center buttons together until the Apple Logo appears.

Please feel free to contact us again with any additional questions.

James S.
Product Support Representative
Kenwood USA Authorized Call Center
PO Box 22745
Long Beach, CA 90801-5745

Phone: 1-800-536-9663 x 1918
Fax: 1-559-324-4594
Email: http://www.kenwoodusa.com/Contact"


Resetting the iPod worked for me... Good luck.