Question about Apple iPod MP3 Player

3 Answers

My iPod (4th gen 20gig) seems to have died... when you switch it on the apple logo appears then a folder with an exclamation mark... It also isn't recognized when you plug it into the PC...Also I have seen two other icons...Battery with exclamation point , and a Sad iPod icon with exclamation point. I have ordered a new battery and plan to instal it myself, do you think that is the probalem?

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  • gauravsuri Jan 30, 2008




    My iPod (4th gen 20gig) seems to have died... when you switch it on the apple logo appears then a folder with an exclamation mark... It also isn't recognized when you plug it into the PC...Also I have seen two other icons...Battery with exclamation point
    , and a Sad iPod icon with exclamation point. I wanted to ordered a new hard disk and plan to instal it myself but from where can i a new hard disk, do you think that is the problem

  • itcnnow21 Nov 25, 2008

    picture of a pod comes up with a sad face

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If you're unsure how to replace the battery there are free repair guides online that show you how to do this. The most detailed one i could find is http://www.portatronics.com/guide. Also just google the problem with the sad face icon, there is a solution based on reseating the hard drive cable that may fix it, unless you actually have a hard drive problem.

Posted on Jan 02, 2009

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Thank you. The battery should be here within a few mor days.

Posted on Aug 25, 2007

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Battery is not the problem, most likely your hard drive is bad, or motherboard is defective somehow, try open the ipod, and disconnect the battery, see if hard drive connector is installed properly, then plug the battery back and try to turn it on, helps 50/50, if not - replace the hard drive

Posted on Aug 24, 2007

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IPod Nano/Video/Touch Resetting


One day your using your iPod and all of a sudden, boom. It turns off and refuses to work or read by your computer.
You might get the apple logo, but thats where it ends. In this case, theres a few things that can probably bring you device back and kicking.

iPod Nano/Video(Classic)

6th Gen Nano

Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.

4th and 5th Gen Nano/Classic/Video (CLICK WHEEL VERSION)

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.



In case the reset does not work, the alternative is to connect the device in disk mode and restoring it.

  1. Before placing the iPod into disk mode, you should verify that it is charged.
  2. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
  3. Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
  4. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears. zero77cool.jpg
  5. Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect"
This will enable a black/white display. Restore it using iTunes.

If the above doesnt work, then Im afraid its time to repair your device.






Note: images and part of help copyright © 2011 Apple Inc. All rights reserved

on Mar 13, 2011 | Electronics - Others

1 Answer

Ipod nano 4th gen was diconnected from itunes without being ejected and ipod has frozen


Press the top button and the home button (on/off switch) at the same time for about 7 seconds.
Until you see the Apple logo.

Then let your Ipod initialize and syncronize as normal.

This will hopefully help you.

Jun 24, 2011 | Apple Audio Players & Recorders

2 Answers

My ipod nano has frozen


  1. Toggle the Hold switch. To do this, slide the switch toHold (an orange bar appears) and then slide it back (orange bar ishidden).
  2. Reset the iPod by holding down the Menu and Center buttons for 10 seconds.
    • Ifthe Apple logo appears on the display, connect the iPod to a computerand verify that it appears in iTunes and can play music. If the iPodappears in iTunes and can play music, no further troubleshooting isneeded.
    • If the Apple logo does not appear or the iPodis not seen in iTunes, connect the iPod to a power source by eitherplugging it into an Apple iPod USB Power Adapter or directly into acomputer's USB port.
  3. Let the iPod charge for at least 20 minutes. Note: If the iPod is connected to a computer, make sure the computer is not set to sleep, standby, or hibernate.
  4. Afterthe iPod has charged for at least 20 minutes and while it is stillconnected to the power source, toggle the Hold switch again as in step1.
  5. Try resetting the iPod by holding down the Menu and Center buttons for 10 seconds.
    • Ifthe Apple logo appears on the display, connect the iPod to a computerand verify that it appears in iTunes and can play music. If the iPodappears in iTunes and can play music, no further troubleshooting isneeded.
    • If the Apple logo does not appear or the iPod is not seen in iTunes, the iPod should be serviced.

Jul 28, 2009 | Apple iPod nano 3rd Generation

2 Answers

Ipod nano volume control


Try
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

Jan 26, 2009 | Apple iPod nano 4th Generation

1 Answer

Ipod help


Start with these five simple solutions: Reset, retry, restart, reinstall, or restore
http://www.apple.com/support/ipod/five_rs/

Feb 11, 2008 | Apple iPod 3rd generation MP3 Player

1 Answer

Frozen Ipod Nano


  1. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
  2. Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
  3. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
  4. Connect it to your computer.
  5. In iTunes, select Restore to Restore the iPod firmware. This erase everything on the iPod.

Dec 04, 2007 | Apple iPod nano

1 Answer

Reset 3rd gen ipod?


Toggle the Hold switch on and off. (Set it to Hold, then turn it off again)

Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears

Nov 02, 2007 | Apple iPod 3rd generation MP3 Player

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