Question about Sony Handycam DCR-TRV320 Digital Camcorder

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Sony DCR-TRV320 camcorder cassette compartment is acting funny. you can put a tape in but it will not close and if it does close you can not open it and the screen just displays an eject sign and a constant beeping sound. what can I do to dix it my self and if i can not fix it myself will it be expensive to fix?

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Re: Sony DCR-TRV320

Try this (seems to be a standard thing from Sony):

  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.
  4. Turn on the camcorder.
  5. If an error message appears, service may be required. If the error ,message starts with an "E" it needs to be sent in.
Go to any large photo shop and get an estimate.

Posted on Oct 25, 2007

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Sony dcr-trv350 tape wont close

there is a risk of hardware damage.make sure you dont force the tape into the cassette compartment to avoid damage to the unit or's what you can do.
1.remove the tape from the compartment.
2.ensure proper type and size of tape is used.
3.ensure no packaging material or foreign material inside the compartment.
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5.reinsert the tape, make sure it's properly inserted.
6.if still won't close or tape ejected again,remove tape.
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if issue persists, service would be needed. hope this helps.thanks:)

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Check eject lever near battery, press it downward to open tape compartment, take out old tape and put new tape, close tape door and let it go inside by itself. Close tape compartment.

Below image will help you to locate eject button/ lever in DCR-HC18E camcorder.


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Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
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I have the same problem. If I remove the battery for a few seconds, then replace the battery and wait about 5 seconds, the tape compartment closes.

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See if this works--If you are on battery there may not be enough power .Charge the battery or use the the mains power through the transformer and see if it works.
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That is the "LOAD" error code.

However, to service the C:31 code, Sony recommends you do the following:

  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.
  4. Turn on the camcorder.
  5. If the error message appears, service may be required.
If your camcorder still shows the same error code, then you'll have to send in your camcorder for service.

Oct 25, 2007 | Sony Handycam DCR-TRV320 Digital Camcorder

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