Question about Tomtom One Europe v2 GPS Receiver

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Tomtom one xl

Iconnected my usb cable now my unit is locked up?

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Re: tomtom one xl

There is a hole on the bottom of the unit that's about the right size to fit a paperclip in. That's the master reset - slide a paperclip in until you feel a button depress, then turn the unit off and back on. That should unlock it.

Posted on Aug 30, 2007

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1 Answer

Computer wont accept gps

Try other mini usb cable,restart pc try other usb port and check conecctor on your unit.

Sep 24, 2014 | Tomtom One XL GPS Receiver

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Download map update

the tom tom comes with a usb cable that plugs it to the usb port on the computer. When pluged in to the usb port it should automaticly take you to the tomtom web sight where you can download maps

Jun 12, 2010 | Tomtom ONE XL GPS

1 Answer

My TomTom XL arrived via Ebay with only the unit and car charger lead, no instructions or disc or lead for updates. Are these necessary and how do I acquire these please?

Hi gillian_duda
you do not need a disc but you do need a usb cable to update your tomtom...if you dont have one of these cables you can get them off ebay for under five dollars....see picture below

you can download the tomtom home program HERE just pick the operating system you are using on your computer. once you have downloaded the tomtom home application just follow the on screen directions.

you can download a copy of your manual HERE just scroll down the list till you find your XL, i would of given a direct link, but there are a few different XL models

Bill fdef60e.gif

Jan 27, 2010 | Tomtom One XL GPS Receiver

1 Answer

All i what to do is up date my tom tom one xl

you need tomtom home installed on your computer. you can get it HERE just pick your os on the page then download tomtom home...

once installed and running on your pc, just hook up your tomtom via the usb cable and it will find the updates and prompt you to install updates.

bill ffad860.gif

Nov 13, 2009 | Tomtom One XL GPS Receiver

2 Answers

I have a one xl with no manual or instructions please supply asap. My display goes out after 2minutes andprogressively shortens with continous usage. is the battery low or what please assistregards Ray.

you can download a copy of your manual HERE
from the tomtom website.

your right! your unit is probably powering off from a low battery...tomtom recommends charging it via the usb cable from your computer for atleast 4 hours..

after you charge it up enough that it will start, tap the screen where it shows satellites linked, then in the upper ight corner you can see the battery and if its charging and what percentage af the battery is charged..

its a common problem on these Xl not to charge, but it just might be low on battery.


Oct 14, 2009 | Tomtom One XL GPS Receiver

3 Answers

Unit is searching for gps signal but unable to

charge it up via the usb to computer cable for a few hours, then take it outside in clear view of the open sky and restart the unit and let it sit there up to 30 minutes.

if that fails, an update will probably cure the problem.

to find updates for your tomtom, download tomtom home Here if you dont have it already and follow the instructions after running tomtom home.

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Oct 13, 2009 | Tomtom One XL GPS Receiver

1 Answer

Will not come on

plug the unit into your usb cable on your computer and let it charge for at least 2 hours, then try again.

if that fails, the reset is on the bottom of your Xl (little pin hole) but make sure remove the sd card and you have let it charge for at least 2 hours before trying to start or resetting the unit.


Sep 26, 2009 | Tomtom One XL GPS Receiver

1 Answer

The USB cable will no longer attatch into the USB conector...

You can buy a new one at OR some good cheap ones are for sale on e-bay quite cheaply.

Jan 18, 2009 | Tomtom One XL GPS Receiver

1 Answer


i had same problem went into the tomtom site and downloaded the updated version drivers now it running fine and can detect my unit when i attach with usb cable

Oct 03, 2008 | Tomtom GPS Devices

2 Answers

To register my tomtom one XL and get free maps

Install the Tom Tom software to your computer. Connect you Tom Tom to the computer using the usb cable provided. Run the Tom Tom program to register unit (make sure you have an internet connection) and got to the maps to download what you need.

Sep 15, 2008 | Tomtom GPS Devices

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