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problem repair, customer service, lcd display, activate, fisher paykel

Fisher and Paykel 24 in. DD-602 Built-in Dishwasher

Top drawer has no electrical power (by 3 users)

posted by tophat on Aug 23, 2007

The top drawer seems to have no power. It does not light up or beep. The bottom drawer is working. The Fisher Paykel customer service person advises me to call a repair person, it could be the controller. Is there anyway to test this theory before calling a repair shop? Could there be another part, other then the controller, that is the culprit? I want to fix it myself so any help on what might be wrong and how to fix it would be appreciated.

Comment by tophat, posted on Nov 26, 2007

I fixed the problem myself. I called the Fisher Paykel Customer Service and they advised me that the problem was probably the controller unit. I took the controller unit from the working drawer and put it in the non-working drawer. That proved that in deed it was a bad controller unit. I ordered a new one from Fisher Paykel Customer Service and installed it. Both drawers are working now.
tophat
11/26/07
ps I did this about a month ago and tried to post my solution on the FixYa site. Apparently it never posted. Sorry.

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2 Other Users Have The Same Problem

Comment by EdwardCP, posted on Jan 04, 2008

How much did you pay for the controller and where was it purchased?

Ed

Comment by cocokahluia, posted on Nov 30, 2007

where is the contoller unit located on the Fisher Paykel DD602???

Best Solution

posted on Jun 18, 2008

blygh

Rank:

Master
Rating: 87%, 16 votes

I f lock is activated during wash the draw will appear dead when wash cycle finishes ,check for lock symbol in lcd display if it is visible press lock button for about 5 seconds until you hear beep release button and try POWER button

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