Question about Motorola Mobility A1200

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Hi Hello I recently purchase a Motorola A1200. When I make or received calls the other party can hardly hear me. Is their a solution or is a phone issue?

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  • perez030283 Aug 24, 2007

    The other party can hear me when i used the head set

  • perez030283 Aug 24, 2007

    Thank You I send the phone back for an exchange



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The first 2 answers sound relay dumb but always start at the beginning when diagnosing a problem. 1: make sure you're not placing your thumb over the Mic (located at the bottom, front of the device). 2: make sure Mute is not turned on, if it is tap it to turn it off. 3: if your using handsfree mode try picking the phone up and using it normally. There's no Mic volume control in the standard Matchbox based GUI but some 3rd party software does include volume adjustments so take a look at your settings in any control apps you have installed. lastly see if you get the same problem using a headset, you have not said if you are using the phone normally, with a headset/BlueTooth headset or in handsfree mode. Post back if non of this helps.

Posted on Aug 23, 2007

  • Nicholas Wilson
    Nicholas Wilson Aug 24, 2007

    Assuming you've checked thumb position, mute option, volume setting apps etc. that would tell us that the inbuilt microphone is faulty.
    Disassembling the phone may allow you to reposition the mic in it's casing but if you've only just purchased the phone I'd strongly suggest you take/send it back and have the retailer exchange it.
    The Motorola A1200 MING is normally an outstanding Linux based device so don't let one faulty unit put you off taking another one in exchange.

  • Nicholas Wilson
    Nicholas Wilson Aug 24, 2007

    You're welcome. :-)



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