Question about Canon PowerShot A430 Digital Camera

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Can't transfer image to computer

I can't transfer image from the camera to my computer. With other computer works ok. When i turn on the camera it suppose to get you to a pop up window with what action next(choose program). The window appear but there is no list of which action to choose. It just blank. I try to open Canon Ixy Ixus DV6 Camera Window program and the massage "Cannot detect camera. Check connection to camera and retry" I'm sure there's no connection problem or USB port problem as other hardware like flash drive works fine and furthermore before this there's no problem with tranferring image from camera to this computer(before format). It's simply could not communicate with the camera. Added info: Before this I thought the problem maybe because of i use K-Lite codec and it messed with Quicktime. but after uninstalling K-lite and reinstall Qtime the problem still persist. Please help.TQ.

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  • Zan Aguan
    Zan Aguan Aug 23, 2007

    I feel my intelligence insulted. I did tell, all step toward transferring the image from camera to my computer are the same with other computer as with this computer before format. And i know the problem is not codec obviously as it not solving problems(i regret uninstall K-lite codec as it's good software). And how can you wrongfully install a software if it's auto install or install wizard.
    I think the problem is communication between the computer and the camera which i'm also not sure if this is the real problems. Whenever i turn on the camera the computer responding like detecting and pop up appears but that is.
    I need to be able to see the list in the pop up and tranfer image as it fast. I only need 2 min(maybe 1 min avg) to transfer the image and i on the go again.
    Anyway thank you.

  • DLRyan Dec 10, 2007

    I get a message that "cannot detect camera." Code 39 error.

  • Allen427 Dec 15, 2007

    Following the instructions, my computer no longer detects the camera. I've downloaded pictures from the Canon A430 before, no problem, however the computer (or Zoom Browser EX) no longer detects the camera. I've tried all variations of start-up and plugging in etc, but there appears to be no communication between the two devices.

  • Dub4 Dec 21, 2008

    Just a few days ago the camera was working fine. But now went i insert the usb cord the computer dosent recognize my camera. I Installed to cd and everything but it still wont work.

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Hi Set the camera mode to preview turn it off then connect USB to the camera and turn it on,no need to instal the canon software to get the pictures or video use microsoft scan and camera.The problem is not with the codec.If you want to use the camera software you have to read how to install it correctly.

Posted on Aug 23, 2007

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If your camera will not read or transfer internal images on to memory card


When your camera will not transfer images onto memory card this is often because the image storage has been set to 'Auto'. You need to set it back to internal memory temporarily to allow you to copy the images over to the card. Once you have done this you can set the camera back to 'Auto' and this will reset the system and you will now have access to all of the images on the card.

This particular procedure works with all cameras but the steps outlined here are for Kodak in particular.

Please follow these steps;
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2) Turn the camera to Auto

3) Press review - "reading memory card"

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5) Select Internal Memory and press OK

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7) Scroll down to ALL and press OK - you should see "Copying" displayed

8) When the screen goes back to the main menu - Scroll to Image storage again and select Auto - OK - "Reading memory card"

You should now be able to see the pictures from your internal memory saved onto your memory card and your camera is once again ready to use.

Hope this helps. Please do register your vote using the Yes/No buttons below to reflect the helpfulness of this Tip.

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Sony cybershot P200 says 'File Error'


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The LCD screen may display a FILE ERROR message when trying to view a still image on the camera if the image was rotated, modified and overwritten using editing software on a computer. To play images you have taken on the camera, it is recommended that you do not make any changes to the original image files. I suggest that you transfer the images from the Camera to the computer and check if it works. After transferring the images, get the Memory formatted from the Camera and start capturing new images. The edited images will not get displayed in the Camera again. Please try not to edit the images in the Computer without transferring it.


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Please follow the steps below...

  1. Set the camera to Disk Drive mode (this step only needs to be done once):
    1. Turn on the camera, then press the Menu/OK button to display the Capture Menu.
    2. Use the Right arrow c00188560.gif button to navigate to the Setup Menuc00188561.gif .
    3. Use the Down arrow c00188562.gif button to highlight the USB menu option, and then press Menu/OK .
    4. Use the Down arrow c00188562.gif button to select Disk Drive , and then press Menu/OK .
    5. Use the Down arrow c00188562.gif button to highlight EXIT , and then press Menu/OK .
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  3. The camera will appear as a removable disk in the Windows Explorer screen. You can now transfer the images or video clips to a location on the computer using Windows Explorer.
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download or update your driver for you camera. then open your software, turn on camera, and then hook up via usb.

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Go get a card reader and transfer your images thru that. That's the only way I ever transfer my images from camera to computer. You can get one relatively inexpensive...that is...if your computer doesn't already have a card slot in it.

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Have you checked the HP hep site?
Here is their suggestion
Introduction This document explains how to transfer images from the camera to a computer running Windows XP operating system by using a universal serial bus (USB) cable. Transferring the images Follow the steps below to transfer images from the camera to a Windows XP computer. Step one: Connect the camera to the computer
  1. Turn off the camera.
  2. The camera came with a special USB cable for connecting the camera to a computer. Connect the large end of that USB cable to the computer. Figure 1: Connect the USB cable c00878070.gif
  3. Open the rubber door on the side of the camera and connect the small end of the USB cable to the USB connector on the camera.
Step two: Transfer the images Choose one of the following methods to transfer the image files: Method one: Transfer images with the HP Photosmart software
  1. Make sure the HP Photosmart software is installed on the computer. If the software is loaded, then go to step 2. If the software is not loaded, click here to upgrade to the latest version of imaging and printing software (in English).
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  4. When the Image Action Summary screen appears on the computer, you can disconnect the camera from the computer.
Method two: Transfer images without the HP Photosmart software If you do not, or cannot, install HP Photosmart Software on your computer, you can still transfer images from the camera to the computer using the Picture Transfer Protocol (PTP) in Windows XP. Follow the steps below to transfer images.
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    1. While in Live View , press the Live View/Playbackc00591915.gif button, and then press the Menu/OKc00280209.gif button.
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You should be able to transfer the images directly to your computer without transfering them to you memory stick duo. Have you tried connecting the camera to your computer and retrieving the images? If you would rather have the images on your camera on your memory stick duo, then remove the memory stick duo connect the camera to your computer, copy the images off of the camera, turn the camera off, put the memory stick duo back into the camera, plug the camera back in, then transfer the images that you just transfered from the cybershot to your computer back to the camera. They should copy directly to the memory stick duo.

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