Question about Motorola Mobility ROKR E1 Cellular Phone

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Motorola ROKR e1 keypad problem

My keypad is not working. Except the on/off button, the rest of the buttons simple wouldn't respond. Also, the keypad will go haywire and press buttons by itself. Any help is appreciated.

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  • Anonymous Nov 15, 2007

    no buttons work except for call end/on off button and talk button, but the talk button turns volume up? wtf...

  • karnzi Nov 15, 2007


  • kukutz Dec 28, 2007

    i've the same problem too.. if I swicth to boot loader mode they work!!!
    botton * + # + powerup can make my phone in boot loader mode,
    but if i switch to normal mode the keypad not working...
    just one botton is working-the power botton only!!!
    it's a hardware conflict not software!!! so I replace the keypad with new one
    n my phone working normal again... thats all!!!
    hope you will understand what i'm writing in here.. that isn't a software error
    but a hardware conflict so you have to replace it...

  • Kurkery Jan 04, 2008

    Ya i have the exact same problem with mine

    And to make it worse i went to the source and they sent it in to get it repaired i finaly got it back today after waiting a month and they didnt even fix it so ya if i send it in im gonna need to wait another month

  • thoth Jan 05, 2008

    exact same problem here, including the call button turning volume up

  • Anonymous Jan 15, 2008

    the keypag just suddenly stopped working, and only the on/off button work.
    just kept turning it off and on.

  • Anonymous Feb 22, 2008

    Same as above...when i press middle or send buttons, it acts as the end button.

  • Anonymous Apr 30, 2008

    the on off button is the only one that works...the rest do not respond.

  • dizy May 04, 2008

    I had the same problem,only the on/off button works - everything else will not respond.i tried everything.... nothing helped. Mine stopped working for 10 days- i ordered a new phone yesterday... my rokr just started working again today after almost 10 days straight of being shut off...

  • gblancas16 Aug 21, 2008

    one day my phone was working perfect then the next it stopped. i can't push any buttons at all except the hang up button which is to turn it on and off. what happened and how do i fix it

  • rob90 Oct 06, 2008

    my motorola rokr e1 keypad stoped working. i had the white rokr and the keypad stoped working... i bought another one but black.... didnt even last a year and same problem...only on/off button orks

  • Anonymous Dec 19, 2008

    yeah the same thing happened to me all of the sudden none of my buttons work, specifically numbers or the up or middle button... help!!

  • Anonymous Feb 09, 2009

    my phone keypad stopped working the only thing that works is the end call button every other button does nothing

  • Horselover16 May 06, 2009

    mine fell out my bra at the horse barn in not even a 4th of an inch of water. the keys confuse its self like when i hit select it thinks i hit the end/power off key.


  • Anonymous May 10, 2009

    my keypard is not working



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It's the problem with the keypad board, the hardware problem not software, clean the connector carefully and replace the keypad board with the new one. This will solve the problem. Regards.

Posted on Aug 30, 2009

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Mine's starting to work now..
this is literally what i did..

turned it off, then sat on it (it was on my chair, and i forgot about it) for about 15 mins and then tried it again, and it started to work.

don't know if this helped, but i doub it..

Posted on Jan 15, 2008

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Im having the same exact problem.
It's pissing me off. Idk why it's not working.
But it might be because I got it wet, I was talking in the rain, but it's simply weird because ALL of the keys worked after I was done talking.
Motorola's are effed up mann!

Posted on Sep 13, 2008

Open hardware phone end clean keypad from dirty end check your keypad from mainboard phone. check function keypad one by one to operation .

Posted on Jun 15, 2008

I'm having the exact same problem grrr

Posted on Dec 31, 2007

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You guys should all send me your phones :) i run a little "business" if that's what you would call it where i repair broken phones and give them to the homeless for emergency use. I'll pay for shipping and handling prices if you're interested in helping some people out email me. [email protected]

Posted on Jan 04, 2010

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Posted on Jan 02, 2017

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