Question about Whirlpool GD2SHGX Refrigerator

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Whirlpool GD25 replacing water line

The spout on the water line broke, so it shoots water straight out, though fun at parties, not ideal everyday. I purchased the replacement part, but need to know how I access the entire hose to replace, does the inside shelf snap out like a car door panel, or am I missing something? Thanks in advance. Nick

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  • Nick MAnning Aug 25, 2007

    Thanks SG.

    No screws under the gasket, does it press on like a car door?




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Nick, this is a bear of a job. You may just wanna have fun at parties after all is said and done! 1.) Remove the door from the unit. at the top hinge, remove all screws and disconnect all wiring. Tilt the door toward you and lift it off the bottom hinge. Lay it on the floor handle down. 2.) Remove the liner. Peel the door gasket back a little... see all those 1/4" screws? They have to come off. (*NOTE---> note how the door gasket fits/tucks into the liner, it'll have to go back that way) After the liner is off, you'll see the back side of the dispenser area. Make a note of how all of the insulation and the wiring is located, then remove all of it. There you go! Good luck with it. Speaking of parties, you could actually invite your friends over and make a "drinking game" out of this one... someone takes a drink every time they moan and say "how does this go, again?" or "#%@^!**". Then again, maybe not... 'cause once you start, you HAVE TO finish. Otherwise the freezer would be open and you and all your friends would most likely be passed out on the floor 'til mid-morning! Moral of the story? Don't drink and do this job.

Posted on Aug 23, 2007

  • Tracy Farrell
    Tracy Farrell Aug 25, 2007

    Nick, I apologize for my last post, the partial model # you provided in your original post led me to pull data on the wrong machine. I looked up the model # in the topic of this thread and it's incorrect as well. But I was able to determine that your unit has the in-door ice maker system. You can't remove the inner liner from these doors. All service is done from the front, but you still may have to remove the door from the unit as per my first post with one correction. Remove the lower "kick panel" and locate the water tube that goes through the lower hinge, this will have a tubing union on it... remove the door side of this.


    Start by removing the fascia panel from the dispenser. Use a small flat screwdriver and begin prying it away starting from the bottom (you'll see notches there guiding you to where to place your screwdriver). Then remove all fasteners that mount your controls/panels in place. *Make a note of all wiring connections, colors and locations. Keep going with this methodically until you reach the water tube/dispenser.

    You may be able to JUST replace the dispenser head here. Try this option first.

    If unable to replace the head/fountain, you'll need to "fish" the tubing through the door (like pulling electrical wire through conduit). To do this, you'll need to connect the upper tubing (already in the door) to the lower end of your new tubing. How is this done? Go to a hardware store with your new tubing and then to the "screws/bolts" aisle. Select a fine thread screw just larger than the inside diameter of your tubing (so it'll thread tightly into it). After you have the proper size, ask the clerk for an "all-thread" of this size about 1 1/2" long. You'll thread 3/4" of this into the old tubing and 3/4" into the new tubing. This will connect the two pieces.

    Now your ready for your fishing trip. Begin pulling the tubing from the hinge area out the bottom, while feeding/pushing the new tubing in from the top working both ends at the same time 'til your new tubing appears through the hinge area. Then rebuild everything.

    CAREFUL! This is a "one time" shot. If the 2 tubes become disconnected from each other while still inside the door, your sunk. The likelihood of retrieving EITHER tube is close to zero. So make sure that the 2 tubes are FIRMLY attached to each other before beginning the pull. You can't have your all-thread too long either, because it won't make sharp turns.

    Good luck!



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  • first remove dispenser cover: there are 2 slots on the very bottom of the cover insert flat tip screwdriver and carefully pry it off. then you should be able to disconnect a wiring harness and lay the cover to the side.
  • next move switch console out of your way: you will either have 2 screws or 2 thumb latches on either side. you may need someone to hold this out of your way for the following steps.
  • we need to disconnect the incoming water line down at the bottom hinge: remove kickplate and find the water line you should find a connector. while pushing the tube into the connect push down on the collar then pull the tube out of the connector.( you will most likely get a little bit of water when the tube pulls loose.
  • back at the dispenser: find where the tube comes out and remove any retaining screws, then gently pull the entire tube up and out of the door.
  • now do everything in reverse to finish up: the tube will push abck thru. when you get back to the hinge the tube may hange up I use a very small screw driver to line the tube up to come back thru the hinge. 
  • whne you reconnect the tube at the grille make sure that the tubing seats all the way to prevent any leakage
Be surre and be safe by unpluggin the unit before you perf any type of repair water and electricity dont mix. good luck Peyton

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