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Anonymous Posted on Jun 25, 2013

I am locked out of my email.

They have given me several new passwords. Then they want me to answer my test question. I donot even remember giving them the answer to a test question, much less what the answer isI talked to one person for thirty minutes. When I told her that the problem was my test question, not a new password, she hung up. I am desperate. I have a lot of very important business in my mail acct,not to mention addresses

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  • Contributor 4 Answers
  • Posted on Jun 25, 2013
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Joined: Jun 25, 2013
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If calling the people at yahoo did not work, they suggest that you email yahoo tech support. They normally respond within a few hours. Many people who have had the same problem said that tech support did fix the problem and they were able to access their emails once again. Hopefully this will help solve your problem

5 Related Answers

Anonymous

  • 9 Answers
  • Posted on May 23, 2011

SOURCE: I cannot login to my yahoo mail nor yahoo

Yahoo is currently updating their servers, has been going on all weekend. I have just logged in at 11:05 am EST and it seems to be working correctly again.
I was having problems with mail on Outlook, on the website, and on my phone. Maybe the update is complete (hopefully).

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Anonymous

  • 2 Answers
  • Posted on Jul 28, 2009

SOURCE: i am unable to open my yahoo account

Not too good solution but it worked for me until someone dont find the beater one! Just download yahoo mesanger instali ti and sign in in there!!!!!!! From there you can access your mail directly without need to sign in again! Is not permanent solution but until beather one you can see your mail this way!!!!

Anonymous

  • 19 Answers
  • Posted on Dec 11, 2008

SOURCE: I keep entering my password but i cant sing in.

make sure caps lock is not on

Anonymous

  • 1 Answer
  • Posted on Oct 16, 2008

SOURCE: email returned stating address incorrect has .ocm instead of .com([email protected]

Yahoo Mail has blocked emails coming through from On Star vehicle Diagnostics,
How do I fix this ?

Burim Hoxha

  • 468 Answers
  • Posted on Dec 02, 2010

SOURCE: I am using Yahoo Canada mail. Just like everyone

That problem is known as Yahoo Mail search bug and probably will be fixed during the time but anyway search functions in web based E-mails generally are bad. Best solution for you will be to use MS Outlook to create local copy of Yahoo E-mails and for searching through E-mails there is excellent search engine http://www.exalead.com/software/products/desktop-search/ witch you can install and it is free edition that search will index all your E-mails in MS Outlook and other files in your computer.

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I can't remember my password for gmail

Go to the log in page on your email and choose the option "Forgot my Password". That should take you to a new page for you to answer security questions you should of added when you first set up your email account. Then after you answered the security questions, it should give you a temporary password. Other wise you will have to open a new account and loose your old account informaiton. This is a security to protect people from getting into other people's eamil.
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Last time i change my password before 4days and now i dont remember the new password. As i dont remember my secret questions and answers as well. If you can change it to the old password also its fine...

If you dont remember your password and secret Questions too than you verify it by alternative email which you provide to verify your account and give it when you register for an account.
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I cannot access my yahoo mail. i have important documents disclosed in my email which i need access to a.s.a.p i use my email 100 times a day and have never had an issue in 8 years. it will not accept my...

At the time, when you have created an email account there were two question used for security purpose so that no other can hack or misuse your ID. So try to remember that which answer you have given by that time of making ID.
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If you remember your security answers then you can get your password back. click on forgot password link if you have given a standby id then you can get that password on that id. If not then you have to answer your security questions and you can reset your password. If you have not given secondary id and you don't remember your secret answer then you can't do anything.
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Well if you donot remember password of yahoo,then you can go to yahoo webpage mail ,there you will find a option call recover your ID and/or password click on it ,
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Can`t open email after i changed my password

1.Try the new password with Caps lock, maybe you insert new password with Caps lock ON! 2.Try new passsword with other browsers or other systems!
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Sometimes this event happen for users, the source of problem may comes from your browser or maybe from yahoo server,nearly you have no way to take it back except use "Forget password" and so you should remember your birthday,postal code,alternative mail that before this you used to register. But if you can't remember them, I suggest you to call with yahoo security account by 1-408-349-1572 or send mail to [email protected] You should explain all events for them, maybe they could help you and maybe they return your mail address. One of my friends could do that and he could give it back!
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Someone has hacked into my sons msn and sent abusive msgs to his friends he cant get back in to his site who do i call for asssistance?

Somehow for whatever reason you've forgotten the password, the answer to your secret question and never set up, or no longer have access to the alternate email address associated with the account. Or your account has been hacked and your password, secret answer and alternate email address have all been changed.
I cannot help you.
Contact your email service provider and tell them what it happening. They should have some way of identifying you, after which they should be able to reset your password. This is typically the approach for pay services - they may verify your identity with your credit card number or some other piece of information they collected at the time you signed up.
Unfortunately, this almost never works for free accounts. Why? Because these accounts are free, there's almost no customer support. You get what you pay for.
Let me be even clearer about that:
If:
You're using a free email service such as HotMail, Yahoo, and others
... and you forgot or lost your password
... and you forgot or lost the answer to your secret question
... and you did not set up an alternate email address, or you lost access to the alternate email address
... and customer service is not responding to you
You are out of luck.
I know of no way to recover your account. I cannot help you.
You absolutely can and should try contacting customer service for the email service you are using - they are the only ones who could help you. But my experience is that they rarely do.
Learn from your mistake.
If you lose access to your account and cannot recover it, you'll want to set up a new account. Learn from this.
Choose good passwords that you will remember. It's tough, given the number of accounts and passwords we all need to remember, but the fact is choosing a hard-to-guess password, and changing it regularly are important steps you can take to avoid someone stealing your account.
Don't share your password with anyone. A number of the account hacks I hear about are the result of trusting someone you shouldn't have.
Remember your secret answer. I'm kind of surprised I even have to say this, but when you create an account that asks you for a secret question and answer, don't treat it lightly. It doesn't have to be true ... just make sure it's something you'll remember in a year or two or ten when (not if) you have a problem.
Set up an alternate email address. This is where password reminders would get emailed to. And remember that if you lose access to your alternate email address, you need to change it in any accounts that reference it.
Don't use "remember me" when logging in. At least, don't use it unless you're positive it's safe. If someone else walks up to the computer (be it in an internet cafe, or in your bedroom or office) and "remember me" is selected ... they can now login as you without knowing your password. And then they can change your password and everything else, locking you out of your own account.
And, perhaps most important of all:
Don't use free email accounts for anything important.
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