Question about GE WPGT9360EPL Top Load Washer
I opened the top to add a garment during the fill cycle,and now I get a screen message that says "Notice- a problem has been detected with this unit." I have tried disconnecting it from the power source and then reconnecting it, tried turning off the power button, tried to access any other cycle including the help button, but it is stuck on the above listed screen. I used dry powder rather than the liquid detergent that I usually use. Everything else is the same as usual operation.
Hi deejay961...You may want to begin with the following procedures. Please update your post with your results, and if needed, we can progress until we correct your issue....good luck my friend...chris The Harmony washer electronics can automatically determine if problems exist with the machine. Sometimes an error code can also be present because of things the machine cannot control: like changes in house voltage, water pressure, or temperature. "A problem has been detected with this unit" will be displayed on the screen. The most common solution for this message is to turn the machine OFF and then ON. However, this message will sometimes cause the control to stop the machine from working. With this type of error, the control panel will need to be reset. The following steps will allow you to reset your control. Solution: 1. Clear the ERROR from the screen: Press and hold the MY CYCLES and BACK buttons simultaneously for 3 seconds. The control will display any recorded errors. Please write down what error codes are shown on your screen in case service is needed. If a MORE icon is displayed on the screen, press MORE to list additional errors. When the EXIT button appears, press EXIT. 2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in. 3. Clear Setup Mode: After power is restored, a setup screen that begins with "Congratulations..." will be shown. DO NOT PRESS the OK button shown at the bottom of the screen. Press the START/STOP and POWER buttons simultaneously until the Home Screen is displayed. Your unit is ready to function normally.
Posted on Aug 26, 2007
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