Question about SanDisk Sansa m240 MP3 Player

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Is frozen won't go beyond the sansa screen. Have changed the battery and tried to discharge the static by holding down the power button for a minute.

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Re: is frozen

I tried this and it worked. Hold power button for a bit and then move the "lock" switch back and forth once. However, some of the music I deleted is still on the mp3 player and the total number of songs showing is 2000, even though I have like 20 on it.

Posted on Nov 04, 2007

Re: is frozen

I've had the same problem 3 times with my mp3 players. I bought one first, an this happened. I contacted Sansa support, and had to send it in. They sent me a new one. This happened again, and I sent it in, and again, got a new one. The problem just occured AGAIN, and I'm fed up, lol

Posted on Oct 04, 2007

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My son can't get his sansa mp3 player to turn on.

Try this:
1.First, remove the battery. Then press and hold the "Menu" button for 30 seconds. This would cause the excess static electricity to be discharged from the player.

Insert a fresh battery and try to power it on. If it still doesn't power on, try the procedure again, but this time, press and hold the "Menu" button for 1 minute. Insert a fresh battery again and see if it would work.
Plug your player in your computer and your Operating system should recognize it as a "Removable Disk" and it will have a drive letter. Right click on the M230 drive letter and select "Format". When the Format window appears, just make sure to set the File System type to "FAT" and make sure that the "Quick Format" option on the bottom section of the window remains un-checked. Click start to format the player. Follow the on-screen prompts.
Use this link from the SanDisk website to download the Sansa Firmware updater:

Mar 07, 2011 | SanDisk Sansa m230 MP3 Player

1 Answer

Sansa mp3 screen has frozen up

try reseting it. hold down the power button for15-20 seconds and release

Jan 18, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen on the sansa screen

try to reset it by pushing and holding the power button down for at leaset 30 seconds or remove the back of the machine via 4 small screws and remove the battery and replace it and see what happens

Mar 26, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

3 Answers

Frozen screen

All you reaaly have to do is let the battery run out. Then once the mp3 is dead, charge it. The screen should be unfrozen.

Jan 06, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 frozen white screen

hold the power button and forward button together for 2 minutes

Jan 02, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen on the loading screen

press the menu button on the bottommostlft side,,,and also anyone of the other buttons (say forward button) for quite sometime around 2 minutes (probably less than that)............

then the blue light would be turned off and sansa starts rocking again..


or as you thought u can let the sansa discharge all its power.

dont open at any cost ,because if its found opened then warranty may be cancelled.

Jan 01, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

Frozen screen

Hold down the power button for 20 or more seconds; when you release the power button, the Sansa Connect will restart on its own. If it doesn't restart, you did not hold down the power button long enough -- try again.


Make sure there's a battery in the player. This doesn't work when it is plugged into the USB port.



Oct 15, 2007 | SanDisk Sansa m240 MP3 Player

2 Answers

Frozen !!!

Press and hold the volume up + key and the select button to perform a "hard reset" Best of Luck.

Aug 22, 2007 | SanDisk Sansa c150 MP3 Player

4 Answers

It's frozen

i had the same problem and they told me it was a firmware problem on models received around xmas.

Apr 04, 2007 | SanDisk Sansa m240 MP3 Player

7 Answers

My sansa e250 frozen

That happened to me. Take the battery out and then put it back in. Mine worked fine after that.

Nov 29, 2006 | SanDisk Sansa e250 MP3 Player

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