Question about Epson RX620 All-In-One InkJet Photo Printer

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Installing software i have tried installing the software which seems to be loading then when you get so far it tells you it wont load scanner due to INF error could you please tell us what this means and how to fix the problem

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Re: installing software

Hi, It sounds like your install cd is faulty. if you follow this link you can download the latest drivers for your pc: Make sure you install your drivers BEFORE you plug the printer into your pc. Let me know how you get on

Posted on Aug 22, 2007

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I had lost the driver CD of Xerox workcentre 3119,after down load the driver and scanner from Xerox website,the printing was back to normal,but can't scanning due to scanner icon doesn't appear at...

erm your best bet is to find where you installed the scan software and find the icon there. Once you fond it create a shortcut to that icon on the desktop.

May 10, 2011 | Xerox Printers & Copiers

2 Answers

Keeps saying "scanner failure" What do I do?

Scanners are a real legacy issue within windows - they have been there forever and yet the software controlling them hasn't been improved on - TWAIN it is the name of the Toolkit which communicates with your scanner and the proprietary software sits on top of that. TWAIN stands for "Toolkit Without An Interesting Name" - I think says it all. It hasn't been improved on much through the various releases of Windows. But to help you more we would need a lot more information.

- Platform Windows 7 .... Mac ...
- Scanner name and manufacturer
- Type of connection to the scanner ( USB ¦ WIRELESS )
- Whether you have had the scanner working in the past on this machine.
- Does the scanner work on another machine - Do you have another machine on which to try the scanner.
- Do you have the original disks for the scanner. And the original Windows Disk - so that you can load up the TWAIN software.
- How did you install the software for the scanner
- Have you come across this TWAIN driver ( perhaps you haven't installed that - because the Manufacturer's software doesn't include the TWAIN driver ( you have to load that from your Windows disk )

If you haven't loaded the TWAIN software - then perhaps - you should de-install the Manufacturers software and then install the TWAIN driver from the disk ( although - it may already be resident in the bowls of the Windows environment on the machine ) and then finally re-install the Manufacturer's software ...

So more questions than answers - but I hope that helps ....

Greg McC

Jul 02, 2010 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Can not make the scanner work help hp pca 1350 all in one

Try and unplug any web cam you have if ther is one.

then unplug the all in one,and restart the computer. reload the software for the all in one and .
then install all the software functions. then plug in the all in one.and if it does not recognize the scanner.
just go to My computer and add scanner. they plug in the webcam and it will select another port.
seem that your web cam has been loaded on teh port normally used by the scanner.
this is a regular uccurence.

Jan 16, 2010 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Problem with fax, when fax is turned no it read scanner driver not working. can you help.whenever a fax is sent we don't come through you can hear it dialing fromthe other end that all tried to install new...

scanner drivers have not been properly installed .it requires fresh installation of software after removink previous install of software. tell me ur operating system,i will give you steps to uninstall previous software and install new far as fax is concerned,first we have to install drivers,then ur fax issue will be solved

Aug 17, 2009 | Printers & Copiers

2 Answers

Scanner not working need software install

hi friend,

u can download software in

Installing a scanner on newer PCs is pretty straight-forward. If the scanner is a USB device, you'll need to install the software CD that came with the scanner. These will normally be one or two disks and a few others that usually only prove to be trial software or other programs you do not need. Be wary of installing these third-party CDs, as you likely will never use them and they tend to want to take over the way media is handled on your computer.

First, unpack the scanner from the box. Make sure you have all of the attachments and especially the quick setup instructions if they were in the box. You can assemble the scanner and set if off to the side. You can plug the power cable in, but do not plug the USB cable into the computer.
Boot up the computer and load the scanner software disk into the CD ROM drive. If it does not launch automatically, you can navigate to it through My Computer and click the setup.exe file. If there are additional disks for your scanner that need to be loaded, you will be prompted for them.
Once the software has been installed, you can then attach the USB cable to the computer. Windows should find the new scanner and load the drivers for it automatically.
Troubleshooting Scanner Problems:

If your scanner had worked in the past but has stopped functioning, you can usually unplug the scanner, then go to Add / Remove Programs in the Control Panel and remove the scanning software. Then you can repeat the installation process above.

thank u for using fixya


Aug 11, 2009 | HP Photosmart 2610xi All-In-One InkJet...

1 Answer

HP L7680 Scanner & Software function - cD does not load fully


This is an educated guess but your problem is most likely a driver/software file conflict which is causing the software to bork before it completes the installation.

In all honesty the HP software is bloatware that is frequently identified as more trouble than it's worth. So, my recommendation would be to try and locate a more suitable software package that will work with the scanner to do what you want instead.

You are probably best to download the basic driver only package for your unit and then completely remove the old software before installing fresh (remember to unplug the printer before you install the new drivers).

I appreciate that this is not the most elegant solution but as I noted the HP software is not overly user friendly and in the interests of retaining your hair, sanity and keeping therapy bills to a minimum I'd invest your time in finding a more suitable application that will work with a TWAIN scanner (which the HP L7680 should be).

Hope that helps and good luck...


May 27, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Cannot install software

Did you connect the scanner to your computer before loading the CD? There is an updated driver available from Canon that your operating system may have found and already installed. Try loading your CD again and this time select "Custom Install" instead of "Easy Install." After selecting Custom Install, the next screen will show all of the programs that will be installed. De-select the ScanGear box so that this software doesn't try to install as it is the updated one that is already on your computer most likely. Click install and the install should proceed this time.

Jun 02, 2008 | Canon CanoScan 4400f MultiFunction Color...

1 Answer

Printer won't print

vista doesn't like non-microsoft software. It will tell you that the lexmark software is not supported. Click install anyway. Do this before plugging in the printer or vista will assign it's own driver. Which wont work. Then go into the control panel and select the lexmark as the default printer

Dec 30, 2007 | Lexmark JetPrinter X1185 All-In-One InkJet

3 Answers

Epson RX425 multifunction

Just cracked it, had same prob...printer would print but wouldn't scan
lost original CD...tryed epson downloads but not the older versions...
i needed the 2.6 version


Sep 13, 2007 | Epson Stylus RX425 Multifunction...

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