Question about Plantronics 510 Voyager Headset - PLN-510 Headset

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Headset will just hang up

The headset and base will work for a while like several days and then all of a sudden it will hangup and not work at all. It will not have a light at all at the top of the base. I have tried replugging all the cables and made sure everything was connected & made sure that it was plugged in. Everything seems to be in order.

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Sounds like power cord or base has some type of short

Posted on Jan 14, 2008

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At&t model dect6 troubleshooting


You probably just need to Pair the handset with the base again.
So, you have to set the phone in the main base, not just a charging base.

Some of the AT&T phones need you to disconnect the battery for about a minute to reset (this will not lose you stored numbers). Then pair the phone and base again.

Some models have a PAIR button on the bottom of the base.
Press and hold the PAIR button until the MUTE light on the headset base turns on (about four seconds) and release the button.

Return the headset to the headset base for registration.

Registration may take about 30 seconds to complete. The MUTE light on the headset base turns off. The headset ON/OFF light turns blue
on the first headset registered. The headset ON/OFF light turns orange on the second headset registered.

You should be good to go!
All the best to you,
Kerry Hostetter

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May 11, 2014 | Computers & Internet

1 Answer

While the headset works frequently, it will suddenly stop. Nothing I do will allow it to connect again. I hear nothing through the headset after the initial beep that indicates headset mode was enabled. ...


It sounds like the battery is no longer holding a good charge. There is no replacement battery for this headset. If you are using the original 510 headset you can replace it or pair a different bluetooth headset up to the 500A base. Just keep in mind if you decide on a different style of headset you will not be able to charge it in your base. I have included the link for the 510 replacement headset below.

Plantronics Voyager 510 Replacement Headset

Good luck from Headsets Direct!

Jul 14, 2011 | Plantronics Voyager 500A Deskphone Adapter...

2 Answers

Have a 500 plantronics wireless headset/base, which are connected to either a meridian 2616 or 3903/04 and not able to get the dial tone on the headset (all cables are connected / move frecuency in the...


The Plantronics 500A base should be plugged into the handset receiver jack on the phone, not the headset jack. It could be that the headset needs to be re-paired to the base unit, or the lifter is worn out (if using one). If you manually remove the handset receiver from the phone, and you power on and activate the headset, does sound come through ? If so, it may be the lifter. Here is a link for the 510S / 500A user guide to troubleshoot, and also a link for the pairing instructions.

Plantronics Voyager 510S User's Guide

Plantronics Voyager 510S Pairing Guide

Good luck from Headsets Direct!

Aug 01, 2010 | Plantronics Voyager 500A Deskphone Adapter...

2 Answers

I cannot pair the headset with my blackberry everything was fine till 2 days back, but suddenly it doesnt work


unpower headset mains and replugged and let it go through its reset set up should be ok after that

Oct 30, 2009 | Jabra Bluetooth Headset with Adjustable...

1 Answer

Problem using headset - why the handset has to be off hook


Be sure the headset you have is compatible with the Merlin Magix and a 4424 L4D+ phone. You will need to program both the headset status and headset hangup buttons. Headset status will negate the need for lifting the handset. and the hangup button is used to disconnect the call.

Apr 09, 2009 | Avaya Merlin Magix 4424D+ Telephone

2 Answers

All of a sudden my CS 55 with plantronics stopped working. It shows that its on but the headpiece isnt charing and also doesnt work. Any ideas why?


If the Plantronics CS55 wireless headset shows that it is on, you have to make sure of the following things.

a. the green LED on the base turns on when you turn the call switch on from the headset.
b. the small green LED on the side of the headset is blinking.
c. the telephone headset is lifted from the cradle.
d. if the headset is not charging and the Amber light on the base does not blink when you place wireless headset on it; trying placing the headset more firmly.
e. If the headset is not charging and the Amber light on the base does not blink even after placing the wireless headset firmly on the charging cradle, you may need to change the battery.

Alternately you can try resetting the Plantronics CS55 wireless headset.

Reset Plantronics CS50, CS60 or CS55 Wireless Headset

If you have problems with the sound or connection of your Plantronics CS50, CS60 or CS55 wireless phone headset, you may want to try to hard reset it using the following steps:

Note: Ensure the IntelliStand switch (on the right side of the charging base) is in the - position and NOT the = position.

1. Press both the call control button and the listening volume/mute button for 5 seconds. When the indicator light blinks release both buttons.

2. Press the call control button again. The talk indicator light will again blink to indicate the headset is back to normal.

3. Disconnect the AC charger from the AC charging jack for 5 seconds.

4. Reconnect the AC charger.

Now give the Plantronics headset a try.

Jan 10, 2009 | Plantronics CS55/HL10 Wireless Office...

3 Answers

Plantronics cs70 nc stop working


Make sure that the power is connected to the headset.  You can tell it's connected because there will be a red solid light on the left side of the front of the charging base.  Check the power cord for any frays and make sure it's plugged into the wall.  If it is, then try the following:
A system reset:
1.  Lift the headset off of the base. 2.  Make sure the headset is turned off.  The green light will not be on on the base. 3.  Hold down the minus button at the same time as the call answer button on the headset.  Hold them down for at least 10 seconds.  An orange light on the headset will flash several times.  It should go off when you let go of the buttons.  If the orange light stays solid, push the minus button once. 4.  Put the headset back in the charging cradle.  Leave it for 30 seconds.  Lift it back out of the cradle and try using it again.

Oct 01, 2008 | Plantronics CS70 Wireless Headset

1 Answer

Plantronics cs55 problem


Turn on the wireless headset as soon as the HL10 lifter picks up the headset. Remember to press the call answer switch. A steady green light should come on the base and the wireless headset should have a small green blinking light on, on its side.

* Make sure your hand receiver is off the hook when using the headset. Also check that you hear a dial tone on the handset/hand receiver before turning on the headset.

Aug 04, 2008 | Plantronics PL-CS55 Wireless Headset

1 Answer

No one can hear me when I call out or have a call come in but, I can hear them. This just started a couple of days ago. I've had this bluetooth for several months now


I had the same problem, and my solution was a new phone and/or new bluetooth headset...It was very odd how it started later though...incompatibility.

Jun 25, 2008 | Plantronics - Bluetooth Headset Plus Base...

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