I had the same problem with my Rotel RSX-972. The problem is the capacitor that keeps the setting memory charged has gone bad. So after power off memory is lost, including input setting for each channel. That's why there's no sound.
You'll have to hook up the receiver monitor to the TV and set them again via the On Screen Display(OSD). Work around is keep it powered up and use remote to put receiver in stand-by. Permanent fix is to contact Rotel on replacing the capacitor.
Unless yuo can find a Rotel authorized service center, you are not likely to find any service information. These units should not be difficult to repair. Their designs are pretty much standard with a few twists. Any shop that handles audio repair should be able to resolve this. If not, please post your location and I'll try to locate a shop for you.
Also, are there any indications that the unit is trying to work at all or is it completely dead?
Thanks,
Dan
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Recently my Rotel RSX-1067 has started making no sound. It powers up but creates no sound no matter the input signal. There is sound coming from the external subwoofer, which is self powered. So it seems that the fuses may be blown? Where can I go to get the unit serviced in the central CA area? Hanford, CA, 93230.
Thanks
Hello,
I have Rotel RSX 972 receiver.Each time I set up my receiver on OSD menu, all settings disappear when I pluged it off and on.
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