Question about Brother IntelliFAX 4100 Laser Fax

1 Answer

HORIZONTAL Lines on faxed/scanned pages.

When we print the printer works fine, but if we copy or transmit a fax, at odd intervals there is a 2" wide black skid mark in the middle of the fax. I scanned a 30 page file and there were the marks going down 4-9 pages at a time adn there were also some perfect pages, but few. I have cleaned the white strip and the glass light bar to no effect. We are still getting the black mark. It looks like a rubber roller skipped or something...very odd.

Posted by on

  • Anonymous Mar 09, 2009

    my hp 6310 leaves a horizontal line down the entire page when faxing.

    All received faxes are clear without lines.

    How do i clean this machine to remove this problem?

  • Anonymous Mar 27, 2014

    black lines on return fax page

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 41 Answers

I've seen this before. Since the printer portion is working fine that points to the scanner mechanism as the culprit. There are two things I have seen cause this. 1) If the line is a perfect rectangle all the way to the edge of the page then the light bar itself is dying and there isn't much you can do to save the unit. Send it in for warranty repair if you have the option. 2) If the line is more like a skid mark like you mentioned, then the paper that is being scanned is not pressing up fully against the light bar. Not enough light is bouncing off the page and the scanner can't read it well. This can also be caused by a roller not feeding correctly and then bunching up the paper a little bit. I would check the rollers for wear or something being off center. This can sometimes be caused if the machine has ran a high volume or thick paper. I would really think the cause would be one of these two since you are getting the marks at odd intervals, if the intervals were regular it could *possibly* be the drum but as I stated before, with the print function working right, I doubt it.

Posted on Aug 22, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Black line 1 inch wide right side ,when copies are made and faxing


Hi,
When the paper is fed through Automatic Document Feeder (ADF) is is scanned before copy or fax. The scanner is fixed type and is located just below the ADF.
The lines are due to dirty scanner mirror. The printer/ scanner design is based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by pulling it up from front - the area from where the paper to scan comes out). Look out for the horizontal mirror and use a soft, damp, lint-free cloth to gently clean the scanner mirror, rollers etc. and enjoy clear scanning and copying!
creativetech_52.jpg
Inspect for any tron pieces of paper dirt etc.DONT USE PAPER, CHEMICALS OR ANY ABRASIVE CLOTH as it may damage the parts.
Also note that your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

May 31, 2011 | Brother 5750E Fax

1 Answer

Sending fax error only


Can you post some images of exactly what this looks like? Just make a few copies of a blank sheet of paper if you need to - actually that would probably be better so we'd get nothing but the skid mark. I might be able to make some educated guesses about it once I see it.

Aug 21, 2007 | Brother IntelliFAX 4100 Laser Fax

2 Answers

MX318 fails all fax functions


If you are using only one incoming telephone line, you need tro reset your printer at 'fax priority' position onn your printer. An MX-typr handicap.

Sep 20, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

2" black horizontal line appears on paper when I fax, print,


Check the wondow where the paper passes to be scanned. You will probably find some debris or white out stuck on the glass. That is usually the cause of vertical lines on sent faxes.

Sep 17, 2009 | Office Equipment & Supplies

1 Answer

Recived faxes only print out blank pages


Someone sent you fax upside down. If your machine prints and copys OK, it's not your machine.

Aug 19, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Thick Black Line on my copies and faxes


Can't image it being anything but scan glass, if prints are fine, are you sure you cleaning scan glass(inside of where originals are fed)?

If so then scanner lamp faulty, but I've never come across it myself on this model.

Oct 26, 2007 | Brother MFC 8500 All-In-One Laser Printer

3 Answers

Even vertical lines on fax/copy


TYPICALLY SF900 FAX USES A DIFFERENT CIS SCANNER , THSI SORT OF INDICATION IS EITHER SMPS BAD OR CIS SCANNER BAD. HAPPY FAXING OMNIRESENT

Sep 16, 2007 | Panasonic KX-FHD331 Plain Paper Thermal...

1 Answer

Canon Pixma MP780 Fax Problem (horizontal line)


Solution is here: http://www.fixya.com/support/t136826-printer_problem

Mar 05, 2007 | Canon PIXMA MP780 All-In-One InkJet...

Not finding what you are looking for?
Brother IntelliFAX 4100 Laser Fax Logo

330 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Victorman
Victorman

Level 3 Expert

824 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...