Question about HP iPAQ H5555 Pocket PC

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HP ipaq 5550 - Bluetooth error

Hello, I have a problem getting the bluetooth manager to work on my Pocket pc. The error message is... The bluetooth radio failed to turn on due to insufficent driver memory available. You must perform a normal reset before you can turn on the bluetooth radio. I have tried the reset and updated the firmware. It use to work. I left it for a while and then started to use it again. Do you have any idea how to fix the problem? Thank you

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  • rambiz Aug 23, 2007

    I have reset it back to the original state with no luck as will. It's werd that after sitting for a short period it has done this. The memory is fine.

    Any other ideas?

  • rambiz Aug 23, 2007

    It shows that error message everytime I try to access the bluetooth manager. The light is on and the bluthooth says that it's on. Very weird.

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The error message is telling you that there is not enough memory to load the BlueTooth driver, try moving some of your files from My Documents/My Music etc. to your memory card. Also try uninstalling some of your programs and reinstalling them to your memory card, this will free up a fair bit of space in main memory and hopefully resolve the problem. Also; Tap Start, tap Settings, then tap the System tab and tap Memory. Tap the Main tab to see how much space is available in main memory, you should see a total of around 115-120MB available (128MB - the lie of storage device sizes - the file system) divided in to storage memory and program memory, if you see considerably less then you're iPaq has a hardware memory problem and will need repairing. Lastly keep in mind that Windows error messages cannot be trusted and the actual problem may be absolutely nothing to do with memory, so if this doesn't help post back.

Posted on Aug 23, 2007

  • Anonymous Aug 23, 2007

    Check you don't have BlueTooth set to discoverable as if you do everyone in range will likely be accessing/trying to access your device and this can result in something similar to a DOS attack.
    However if your getting the same problem after a hard reset this suggests a hardware fault, contact HP to find out about your warranty status and repair route.

  • Anonymous Aug 23, 2007

    In that case I'm going to stick my neck out and say it is a hardware fault, so contact HP.
    Don't forget however that PocketPC/Windows mobile are just as poor quality (if not more so) as Microsoft's other products and a future update may or may not resolve the issue.

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