Question about Dell 5110cn Laser Printer

2 Answers

Dell 5110cn locks up instead of going to standby

My 5110cn works perfectly when I turn it on. But if it is not used for a few minutes it goes to standby. Until recently this was fine - it sprang back into life whenever I sent a print job to it. However, it has now stopped doing anything after it has gone to standby - it won't print, the user panel/buttons are locked and when I try to interrogate the printer from the computer it says that the printer cannot be found on the network. The printer is configured on my home network using a Linksys router - and even when the printer is locked the router indicates that it is still on the network (ie the lamp stays on). I have uninstalled and re-installed the printer driver, left the printer unplugged for a few hours and am now pulling my hair out! If I utrn the printer off and then on again it works perfectly - until the next time it goes to standby! Help!

Posted by on

  • shrubbers Aug 23, 2007

    Hi,

    Nice try - I installed the new firmware as suggested but the problem remains. Many thanks for trying though!

    Steve

×

Ad

2 Answers

Shrubbers, I've looked for information on Dells web site and found that the printer can be managed by the Dell Printer Web Tool. Have you used this to configure the printer? Is there an option to adjust the standby feature? I tried to download the manual for your printer, but Dell only provides that in a format for Windows (which I'm not running). So, I can offer suggestions but I can't verify them in the manual. You may also want to try connecting to the printer with a web browser. Many printers nowadays have web interface that can be used to manage them. As a last resort, check to see if the printer has a way to restore the settings to "factory default". Doing this may be a hassle but may resolve the situation. Please let me know if this helps.

Posted on Aug 23, 2007

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 76 Answers

My feelings are the printer has experienced a power related firmware corruption. Although the link below doesn't relate to your situation, it does give instructions on where to go to get an updated firmware, which you can then flash to your printer. This should fix you up. http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=1C28DAC7B37DFEF0E0401E0A55171735&c=us&l=en&s=gen#2 ZT3000 "Beta tester of "0"s and "1's"

Posted on Aug 22, 2007

  • 2 more comments 
  • Stevie Wonderboy Aug 23, 2007

    Question:

    When the print is hooked directly up to your computer, does it have the same problem?

    Just let me know which cable you will use to do this, either USB or Parallel.

    An idea is that your router is stopping the wakeup signal.

    ZT3000
    "Beta tester of "0"s and "1's"

  • Stevie Wonderboy Aug 23, 2007

    Ketterling,

    There is an adjust standby feature that is accessible from the LCD panel display and from a software tool.
    The standby options range from 5 minutes to 60 minutes.

    I was hoping the firmware upgrade would fix it, as even the user control panel is locked out when it sleeps.

    In my further questioning, I had forgot that his option buttons were locked out.

    If he wants to reset to factory defaults, then he must:
    Press Menu.
    Press until Admin Menu appears, and then press or .
    Press until Maintenance appears, and then press or .
    Press until Reset Defaults appears, and then press or .
    The Are you sure? message appears on the operator panel. Press .
    Turn off the printer, and then on again


    ZT3000
    "Beta tester of "0"s and "1's"

  • Stevie Wonderboy Aug 23, 2007

    Shrubbers,

    Here is a menu map diagram.

    I'm wondering what the ESS and IOT diag options are?
    If it was me, I'd certainly run both those tests.

    The wakeup signal doesn't bother me as much as the fact that you are locked out of the user control panel, which should never happen.

    ZT3000
    "Beta tester of "0"s and "1's"

  • Stevie Wonderboy Aug 23, 2007

    Ah..the menu map

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

If I turn on my computer the monitor works well but after a few minutes it turns off itself (it goes to the standby mode orange led lights). Then if I turn on the monitor again it works only a few seconds....


Just in case the monitor is not te problem, why don't you try this.

For (xp)
-Go to desktop
-right click and click properties.
-screen saver
-power
-then set all the drop down list box to never
-click apply.
You can try it on other operating system.
-go to controls
-look for display and follow 2nd step on xp.

Hope this help. Thank you for using Fixya!

Apr 19, 2011 | AOC LM729 17" LCD Monitor

1 Answer

Dell locking on first screen


Sounds like you need to update your bios.

Feb 28, 2010 | Dell Dimension 5150 (DIM515MIN) PC Desktop

1 Answer

Dell 5110cn black toner


mag roller was jammed, forced a few rotations and it started to work

Feb 25, 2010 | Dell 5110cn Laser Printer

1 Answer

When I take the computer out of the standby mode


Try this:
  1. Update the BIOS and Video driver to the most current on http://support.dell.com
  2. Disable the screen saver
  3. Enable HIBERNATE instead of standby in Power settings, set the LCD to go off in 10 minutes, HDD to 15 and Hibernate in 20.
Select Shutdown, Hibernate
then try and restart

If no GO, disconnect all peripheral items except KB

Try hibernate again and restart.

If all works OK, add items back one at a time till you find item causing issue. If no go, replace power supply if issue still occurs, replace MB

Oct 13, 2009 | Dell Inspiron 530 Desktop Computer

1 Answer

Dell SP2208WFP hibernation


Hello there:
right click anywhere on a blank area of the desktop and go to properties go to screensaver and click on it now and the bottom right of the screensaver page will give you power options just open it up and you will see power options this page lets you choose how long before the screen and the harddrive turns off if you want it to never turn off under the time choices for the devices just go to never at the verry bottom of the time choices next took at the hibernation and click on it and set is as you would like it if you turn it off the computer will never go into the standby mode
i hope that this is really helpfull for you
please dont forget to rate this solution that i have provided
best regards michael
(USN) RETIRED

Aug 05, 2009 | Dell SP2009W 20 in. TV

1 Answer

ERROR CODE 010-387 RESEAT FUSER


I had the same exact issue with my 5110cn printer. It turned out that the 5100 fuser is wrong for this printer and will not work. The 5110 has a circuit board on the inside and the 5100 fuser does not. Dell item number KX491 with a BCN # of 652423 works perfectly.

Hope this helps!

Jan 08, 2009 | Dell 5110cn Laser Printer

1 Answer

Reinstalling a dell printer


Hi Pls_Help_Me

I'm going to submit this for you real quickly to let you know I'm working on the information you need and will have it posted back here in a few minutes.

In the interim, please, tell us what operating system is running on your daughter's computer (e.g. Windows XP or Windows Vista or Mac OSX,...)

Thank you
BJ @:)

Apr 13, 2008 | Dell 5110cn Laser Printer

1 Answer

Dell E178FPf LCD monitor goes to standby and won`t come on again


Check your Power options in Windows.

right click on the desktop. select properties, Gop to the screen saver tab, click on the power button at the bottom right and check to see if its set to turn off or standby the monitor, turn this off.

Keep the screen saver on and set it for like ten minutes.

Also, on the monitor itself, it may have a sleep or power save option set as the default. check all the monitor settings on the actual moniotr itself.

Mar 31, 2008 | Dell E173FP 17" LCD Monitor

Not finding what you are looking for?
Dell 5110cn Laser Printer Logo

288 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

The Knight
The Knight

Level 3 Expert

75871 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

David Patricia James
David Patricia James

Level 2 Expert

108 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...