Question about Xtatix Pocket Candy MP3 Player

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The trax keep on changing

Hi, i have a 512mb mp3 player, but i am not sure if this is the Xtatic pocket Candy Mp3, but since my mp3 is the most nearest to this product, i though it may have similar functions. the problem with my mp3, is that when i turn the mp3 on, the songs constantly keeps on changing, within a second and they do not play. i have had this problem for over 6 months now and i cannot resolve this issue. please can you help me! thanks.

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