Question about Tomtom GO 700 GPS Receiver

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Charging but nothing on screen

I used my Tomtom on Sunday for a long trip. I used it briefly tonight before realizing that it needed a charge badly. The unit went dead, so on the way back, I plugged it into my car. The little green light comes on, but the screen stays black. I am now at home and have it plugged into it's regular charger and the same thing is happening. I'm not aware of anything happening to the unit after I used it tonight. Can you offer any help?

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Re: Charging but nothing on screen

A good place to start is a reset. -Make sure the battery is charged completely (charge for two hours to be sure) -remove the SD card, if you use one -hold down the reset button with a pen for at least 15 seconds -release the reset button and hold down the on/off button for at least 5 seconds. -replace the SD card If that doesnt work: Make sure you have the latest software for the device by using TomTom Home. Sometimes just updating the software will kick it into gear, so to speak. And lastly, if it is just dead, contact TomTom customer care and they will repair or replace it for you. Before you call them make sure you have a TomTom account. To register: Hope this helps!

Posted on Aug 24, 2007

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