Question about Quantum ValueLoader SDLT 320 Super DLT Tape Drive

2 Answers

Stuck Tape Removal

I need to remove a stuck tape inside the tape drive. Is there any trick to doing this ?

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  • Anonymous Jan 07, 2008

    I have the same drive and now have repalced the drive with a new unit from Quantum under warrenty but again it ahs a stucj tape, the tapes are Quantum S$ 800 - 1.6 TB tapes but when loading it has got stuck again in the drive, I have pictures of the removal process as I cant find another way of sorting, but does anyone have a answer to why they keep getting stuck? are the tapes faulty or the drives troublesome?

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2 Answers

With only te power connected, press the eject button for approx 10 seconds. The drive will reboot and hopefully eject the tape.

Posted on Aug 01, 2008

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  • 59 Answers

Usually a reboot gets it out...hit eject button BEFORE windows starts up...I've seen some get stuck forever... Good luck.

Posted on Aug 27, 2007

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1 Answer

How to eject stuck tape


might have to remove bottom of vcr and manually move the drive motor by the belt or the pully. if the bottom doesn't come off, you'll have to remove the top. usually screws on the side bottoms and one in the back. you can reach the motor from there.

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Remove stuck cassette tape


To remove the tape you will need to pull the whole unit out of the dash and disassemble it.

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LTO Ultrium 4 Drive/Lecteurs stuck in it


Check that 'Prevent Media Removal' is disabled
Check the Support Ticket Device Analysis for indications of a stuck tape
Run the L&TT*** "LTO Stuck Tape Test"
Try a normal eject operation--Make sure that you allow up to 10 minutes for completion
Perform an Emergency Unload
Reset the drive to reset the drive firmware
Use Library and Tape Tools (L&TT) to Upgrade your Firmware
***Download LTT from www.hp.com/support/tapetools

Jul 29, 2010 | HP StorageWorks Ultrium 960 Ultrium Tape...

1 Answer

Won't turn on video tape stuck halfway inside


Stuck halfway inside could indicate that the actual tape is stuck in the capstan/heads. It may have never fully released from the mechanisms and returned to casing. Basically it ate your tape. You could try taking the cover off the unit and manually and carefully remove jammed tape. Unplug the unit first. Hope this is helpful.

Apr 29, 2010 | Sanyo DVW-7200 DVD/VCR

1 Answer

Hi I need to manually remove a tape from a quantum 3 superloader. The tape appears to be stuck in the drive


Hi Adrian

I would suggest sending it to www.tape-drive-repair.com for them to fix as once the tape has been removed you will still probably have the original fault that caused the tape to get stuck.

If you do try and remove the tape yourself be extremely careful as those drives are very easy to break the load mech and tape leader assy if you dont know exactly how to remove them.

Bear in mind the tape may not actually be stuck though!

Try powering off and on the loader with it disconnected from the server just in case it is your backup software not letting the drive eject the media as this is a common issue (where the software tells the drive it is using the tape (or hasnt finished with it) and stops the eject button from accidental operation)

Aug 17, 2009 | Quantum LTO-3 (BHWCXEY) LTO-3 Tape Drive

1 Answer

Stuck tape


The tape won't come out when resetting the drive. Error 6 is serious.
To get out the tape you must open the drive. But IBM has a discription online (and in the user manual) how you can do this.

Jan 06, 2009 | IBM TotalStorage 3580 L33 (3580L33)...

1 Answer

There is a tape stuck in the LTO 3582-L23, how to takeout manually?


Its not easy to remove the stuck tape as it require you to

1. Remove the sled from the library
2. Remove the drive from the Sled.
3. The Drive Part would be more complicated.

I sugguest you send it to a tape drive repair centre and let them service it for you.

You can try sanwork.com

Dec 02, 2008 | IBM TotalStorage 3582L23 (18P9522) Ultrium...

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