Question about Quantum ValueLoader SDLT 320 Super DLT Tape Drive

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Stuck Tape Removal

I need to remove a stuck tape inside the tape drive. Is there any trick to doing this ?

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Re: Stuck Tape Removal

With only te power connected, press the eject button for approx 10 seconds. The drive will reboot and hopefully eject the tape.

Posted on Aug 01, 2008

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Re: Stuck Tape Removal

Usually a reboot gets it out...hit eject button BEFORE windows starts up...I've seen some get stuck forever... Good luck.

Posted on Aug 27, 2007

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1 Answer

How to remove stuck tape

To type over the 3 pages from the manual and put the two images here, would be to much. Every DLT and Ultra SDLT manual has a chapter about how to remove the tape, when it got stuck. Please use your own manual for this.

Aug 06, 2014 | Ultra SDLT 600 (000004679226) Tape Drive

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LTO Ultrium 4 Drive/Lecteurs stuck in it

Check that 'Prevent Media Removal' is disabled
Check the Support Ticket Device Analysis for indications of a stuck tape
Run the L&TT*** "LTO Stuck Tape Test"
Try a normal eject operation--Make sure that you allow up to 10 minutes for completion
Perform an Emergency Unload
Reset the drive to reset the drive firmware
Use Library and Tape Tools (L&TT) to Upgrade your Firmware
***Download LTT from

Jul 29, 2010 | HP StorageWorks Ultrium 960 Ultrium Tape...

1 Answer

I have a tape stuck in my drive and I can't eject it either on the hardware or using back up exec. The folloing lights are on Green power is on, orange status is on, and red error is flashing Any ideas how...

The only option for you is to remove the tape drive from your server, open it, and manually eject the tape that is stuck. This is not easy to do. Maybe it would be better if you remove the tape drive from the server and take it to a repair centre.

Oct 26, 2009 | Dell Tape Drives

1 Answer

Hi I need to manually remove a tape from a quantum 3 superloader. The tape appears to be stuck in the drive

Hi Adrian

I would suggest sending it to for them to fix as once the tape has been removed you will still probably have the original fault that caused the tape to get stuck.

If you do try and remove the tape yourself be extremely careful as those drives are very easy to break the load mech and tape leader assy if you dont know exactly how to remove them.

Bear in mind the tape may not actually be stuck though!

Try powering off and on the loader with it disconnected from the server just in case it is your backup software not letting the drive eject the media as this is a common issue (where the software tells the drive it is using the tape (or hasnt finished with it) and stops the eject button from accidental operation)

Aug 17, 2009 | Quantum LTO-3 (BHWCXEY) LTO-3 Tape Drive

1 Answer

Stuck tape

The tape won't come out when resetting the drive. Error 6 is serious.
To get out the tape you must open the drive. But IBM has a discription online (and in the user manual) how you can do this.

Jan 06, 2009 | IBM TotalStorage 3580 L33 (3580L33)...

1 Answer

There is a tape stuck in the LTO 3582-L23, how to takeout manually?

Its not easy to remove the stuck tape as it require you to

1. Remove the sled from the library
2. Remove the drive from the Sled.
3. The Drive Part would be more complicated.

I sugguest you send it to a tape drive repair centre and let them service it for you.

You can try

Dec 02, 2008 | IBM TotalStorage 3582L23 (18P9522) Ultrium...

1 Answer

Ultrium tape stuck

I highly recommend that you contact Certance for assistance. Tape drives are expensive and you don't want to risk damaging it.

If you are feeling brave you could see if you can manually eject the tape.
Remove the tape drive from the chassis and look for a manual rewind screw on the bottom or back of the drive. This is provided on some drives to allow you to manually wind the tape back into the cartrige and eject it.

I hope this helps.

Jul 25, 2008 | Certance (CL1001-R) Ultrium Tape Drive

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